Summary
Overview
Work History
Education
Skills
Timeline
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JAMIESHA BROWN

Los Angeles,CA

Summary

Multi-talented Supervisor consistently rewarded for success in planning and operational improvements. Detail-oriented, driven, offering exceptional leadership, and training abilities. Manages documentation, updates computer records and processes payments. Proven skills in pulling, inspecting and packaging items for shipment. Positive and motivational with proactive and resourceful approach to challenges.

Overview

6
6
years of professional experience

Work History

Learning Coordinator

Amazon
Culver City, CA
09.2020 - Current
  • Designed, implemented and managed successful training programs to meet department and training needs.
  • Designed course materials and supported implementation.
  • Teamed with subject matter experts in evaluation and revision of training tools in order to continually improve learning platforms.
  • Contributed to development of comprehensive employee training courses.
  • Provided subject matter expertise on all courses, materials and lesson plans.
  • Observed and evaluated students' work to determine progress, provide feedback and make suggestions for improvement.

Logistics Coordinator

Progistics Distribution Inc
Hawthorne, CA
12.2016 - 06.2020
  • Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule
  • Developed and deployed strategies to save time and expenses associated with goods movements
  • Coordinated dispatching of 45 drivers to accomplish daily delivery requirements.
  • Communicated with vendor representatives to resolve damaged shipments and item shortages.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to client's vision, mission and purpose
  • Supported implementation of warehouse management system software applications to enable centralized management of tasks.

Insurance Specialist

State Farm
Torrance, CA
01.2018 - 12.2018
  • Followed up on denials, late payments, extensions and other special circumstances
  • Presented insurance options to customers in order to close sales on new policies
  • Upsold additional products and services after identifying customer needs and requirements
  • Responded to customer calls within 1 hour to swiftly resolve issues and answer questions
  • Processed eligibility and benefits verification and authorization requests.
  • Communicated effectively with members of operations, finance and clinical departments.
  • Maintained high standards of customer service by building relationships with clients.
  • Responded to customer calls swiftly to resolve issues and answer questions.

Education

High School Diploma -

Environmental Charter High School
Seattle, WA
06.2006

Skills

  • Team management
  • Organization
  • Communications
  • Customer service
  • Issue Resolution
  • Recruiting and Interviewing
  • Product Transportation
  • Detail-Oriented
  • Logistics Data Analysis
  • Equipment Inspections
  • Operations Control
  • Complex Problem Solving

Timeline

Learning Coordinator

Amazon
09.2020 - Current

Insurance Specialist

State Farm
01.2018 - 12.2018

Logistics Coordinator

Progistics Distribution Inc
12.2016 - 06.2020

High School Diploma -

Environmental Charter High School

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JAMIESHA BROWN