Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Hi, I’m

Tanya Brown

Thornton,CO
Tanya Brown

Summary

Dynamic Learning Coordinator specializing in onboarding and enhancing performance. Proven ability to optimize training processes and support new hires effectively. Skilled in compliance auditing, team collaboration, and fostering continuous improvement. Dedicated to creating an engaging learning environment.

Overview

6
years of professional experience
1
Certification

Work History

Amazon

Learning Coordinator
03.2024 - 04.2025

Job overview

  • Coordinated ambassador identification program and ambassador audits
  • Tracked new hire onboarding
  • Managed ticketing system and ensures tickets are closed within expected time frame
  • Documented feedback results to help the Learning department identify strengths as well as areas of improvement
  • Experience delivering messages related to performance
  • Tracked learning curve and continuous improvement metrics at the site level
  • Able to balance and prioritize multiple tasks
  • Ability to adapt fast-paced environments with changing circumstances, direction, and strategy

Amazon

Learning Trainer
10.2022 - 03.2024

Job overview

  • Maintained expert-level knowledge in at least two production departments
  • Drove operational mechanisms to ensure an exceptional and reliable onboarding experience
  • Used a hands-on-approach to facilitate Associate onboarding curriculum that engages and excites newly hired employees in a welcoming and supportive environment
  • Supported the updating of SOPs and SOP certification of Associates and managers
  • Assisted in measuring the effectiveness of training
  • Developed, maintained, and applied learning to encourage Associate development
  • Able to use resources to expand knowledge and answer tough questions
  • Drove learning success by checking for understanding
  • Able to give and receive effective feedback

Amazon

Seasonal Learning Trainer
08.2022 - 11.2022

Job overview

  • Assisted in the rollout and execution of Behind the Smile, the new Tier 1 new hire onboarding program within the NACF
  • Led training for groups of 20+ Associates
  • Processed ambassador training materials to assist in maintaining training records
  • Assisted Learning Team in assigned various duties

Amazon

Learning Support
10.2021 - 08.2022

Job overview

  • Completed Pick Error Indicator audits that impact associate's quality
  • Immediate and weekly mini trainings (including CA Waste Management and Amazon Robotics Floor Reach trainings)
  • Assisted in On-boarding of 100+ new hires
  • Trained to run Support Hours daily reports
  • Additional duties as assigned

Amazon

Learning Ambassador
09.2020 - 08.2022

Job overview

  • Responsibilities included training of 35 new hires for Pick
  • Trained and supported American Sign Language new hires
  • TAKT and engagement audits
  • Audited Associates in need of assistance in improving performance in their process path
  • Retrained associates for both quality and productivity

Amazon

Outbound Pick
06.2020 - 11.2022

Job overview

  • Pulled warehouse items from pods and bins based on number, size, color, quantity, and quality requirements
  • Ensured that orders are accurate
  • Staged items correctly for delivery, operated handling equipment and ensured safety regulations were followed

Amazon

Inbound Stow
10.2019 - 06.2020

Job overview

  • Moderate to heavy lifting up to 50 pounds
  • Worked at a fast pace with daily/weekly rates
  • Worked with an advanced scanner to keep track of the items stowed
  • Stowing generally means to stock items that pickers can access easily to get the order to the customer in a timely fashion
  • Cross trained to floor load (unloading of trucks) and to receiving

Education

Modesto Junior College
Modesto, CA

Associate of Arts from Liberal Arts
06.1994

Skills

  • Behind the Smile training
  • Amazon training assistant
  • Data visualization
  • Office suite proficiency
  • Compliance and auditing
  • Asset management
  • VRC training expertise
  • Onboarding facilitation
  • Trainer coaching
  • Performance improvement
  • Employee training
  • Learning management systems
  • Ticketing systems
  • Performance assessment
  • Team collaboration
  • Effective feedback

Certification

  • Certified Risk and Compliance Management Professional (CRCMP)
  • Certified Information Systems Risk and Compliance Professional (CISRCP)
  • Google IT Support professional certificate - 2020
  • Six Sigma Global Institute - Lean Six Sigma Yellow Belt - 2024
  • Six Sigma Global Institute - Lean Six Sigma Green Belt - 2025

Languages

American Sign Language
Limited

Timeline

Learning Coordinator

Amazon
03.2024 - 04.2025

Learning Trainer

Amazon
10.2022 - 03.2024

Seasonal Learning Trainer

Amazon
08.2022 - 11.2022

Learning Support

Amazon
10.2021 - 08.2022

Learning Ambassador

Amazon
09.2020 - 08.2022

Outbound Pick

Amazon
06.2020 - 11.2022

Inbound Stow

Amazon
10.2019 - 06.2020

Modesto Junior College

Associate of Arts from Liberal Arts

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