JaMiiyah Doss
Joliet,IL
Summary
Motivated Crew Member with experience in fast-paced environments. Strong background in customer service, teamwork, and problem-solving. Consistently recognized for maintaining high standards of cleanliness and organization. Delivered quality service by offering efficient and friendly support to customers and team members.
Overview
2
2
years of professional experience
Work History
Crew Member
Culvers
Joliet, IL
05.2024 - 08.2024
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Maintained an organized work area to ensure efficient operations.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Restocked kitchen supplies including food products and utensils.
- Performed cashier duties such as taking orders, collecting payments and providing change.
Server
Cracker Barrel
Joliet, IL
09.2023 - 01.2024
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Stayed informed about daily specials, new menu items, promotions.
- Monitored dining room for cleanliness and proper set-up at all times.
- Greeted guests and provided menus.
- Assisted in training new servers.
Stock Associate
Jewels Osco
Joliet, IL
01.2023 - 12.2023
- Assisted customers in locating products throughout the store.
- Participated in team meetings to discuss new initiatives or changes in procedures.
- Identified damaged goods upon receipt of shipment and reported them accordingly for returns or exchange purposes.
- Managed online orders accurately by picking requested items from shelves within specified time frame.
- Set up attractive visual displays in windows and on the sales floor.
- Provided excellent customer service by responding promptly to inquiries regarding product availability, prices, features, benefits .
- Checked expiration dates on merchandise regularly and removed out-dated products from shelves immediately.
Counselor
Church Youth Group
Joliet
04.2022 - 08.2022
- Utilized evidence-based practices such as Cognitive Behavioral Therapy and Dialectical Behavioral Therapy.
- Coached clients on how to manage emotions effectively while also teaching them how to recognize warning signs of distress before it becomes overwhelming.
- Maintained accurate and up-to-date records of client progress and treatment plans.
- Monitored clients' daily activities and responded appropriately when needed.
- Provided educational support by assisting students with their academic work as well as helping them develop problem solving skills.
Education
Some College (No Degree) -
Alabama A&M University
Normal, ALSkills
- Food quality monitoring
- Menu knowledge
- Order processing
- Inventory management
- Visual merchandising
- Team collaboration
- Time management
- Employee training
- Attention to detail
- Organizational skills
- Cash handling
- Willingness to learn
- Customer service
- Cleaning
- Cleaning and sanitizing
- Taking orders
- Basic math
- Heavy lifting
Timeline
Crew Member
Culvers
05.2024 - 08.2024
Server
Cracker Barrel
09.2023 - 01.2024
Stock Associate
Jewels Osco
01.2023 - 12.2023
Counselor
Church Youth Group
04.2022 - 08.2022
Some College (No Degree) -
Alabama A&M University