Jamil Massey
Edgewood,MD
Summary
Hello! My name is Jamil Massey. I’m 22 with my own transportation and desire to work! I have years of experience with customer services. I love to help others and I strive to be the best at anything I set my mind to. Looking for new opportunities to further my career and knowledge.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Warehouse Worker
Amazon
Aberdeen, MD
11.2023 - Current
- Received and tracked incoming inventory shipments.
- Operated scanners, computers, and other equipment to track orders.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
Doordash Driver
DoorDash
Edgewood, MD
06.2020 - Current
- Picking up food and delivering to houses on time, Following Safety Guidelines, Been in the top dasher more than once
- Delivered packages to customers in a timely and efficient manner.
Store Manager
Zips Dry Cleaners
Bel Air, MD
05.2023 - 12.2024
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Ensured compliance with safety regulations and company policies.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Pharmacy Technician
Walgreens
Abingdon, MD
04.2021 - 05.2022
- Customer service, Bottling Medications, Receiving prescriptions and scanning them in, Contacting Insurance companies, Insisting customers in any way possible
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Assisted pharmacists in compounding sterile products according to state regulations.
- Verified accuracy of medication labels before they were dispensed to customers.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Restocked shelves with new supplies of medications as needed.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
Target Team Leader
Target
Abingdon, MD
10.2018 - 12.2020
- Customer services, Picking and Packing online orders, Cashier, Training new hires, Assisting employees
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Developed strategies for problem solving and conflict resolution among team members.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Monitored daily workflow to ensure adherence to established policies and procedures.
Education
High school diploma -
Edgewood High School
Skills
- Customer service
- Pharmacy Technician Experience
- Guest Services
- Compounding Medications
- Cash Handling
- Packaging
- Typing
- Guest Services
- Packaging
- Cashiering
- Cleaning Experience
- Cash Handling
- Merchandising
- Delivery Driver Experience
Certification
CPR Certification
Timeline
Warehouse Worker
Amazon
11.2023 - Current
Store Manager
Zips Dry Cleaners
05.2023 - 12.2024
Pharmacy Technician
Walgreens
04.2021 - 05.2022
Doordash Driver
DoorDash
06.2020 - Current
Target Team Leader
Target
10.2018 - 12.2020
High school diploma -
Edgewood High School