Jamil Musa
Elkridge,MD
Summary
Auto Damage Field Appraiser specializing in vehicle inspections and repair cost estimation. Expertise in negotiating with repair facilities to achieve fair resolutions while enhancing claims accuracy and turnaround time. Strong communicator dedicated to delivering customer satisfaction and ensuring compliance with insurance guidelines.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Auto Damage Field Appraiser
Crawford and Company
01.2026 - Current
- Conducted thorough inspections of damaged vehicles to ensure accurate and reliable assessments.
- Collaborated with repair facilities to evaluate and verify damage estimates and repair costs.
- Utilized advanced appraisal software to accurately document vehicle conditions and generate comprehensive estimates.
- Reviewed insurance policies to ensure compliance with coverage guidelines.
- Communicated effectively with clients regarding appraisal findings and recommendations.
- Utilized computer programs such as CCC One to generate repair estimates.
- Maintained up-to-date knowledge of automotive technology, products, materials, methods, procedures, regulations.
Auto Damage Field Appraiser
SCA Claims
03.2024 - Current
- Conducted detailed inspections of damaged vehicles, determining repair scope and costs to ensure accurate claims processing
- Prepare accurate estimates using CCC One and industry-standard pricing tools
- Negotiated repair costs with body shops, reaching fair agreements that aligned with industry standards
- Determine total-loss and salvage values for vehicles
- Enhanced claims turnaround time through efficient field assessments, facilitating timely resolutions
Auto Damage Field Appraiser
Legacy Claims
10.2023 - Current
- Managed high-volume appraisal assignments to ensure timely and accurate assessments
- Collaborated with repair facilities to optimize repair costs while upholding quality standards
- Assessed complex claims and ensured accurate valuations
- Streamlined communication between stakeholders to accelerate claims processing
Maintenance Coordinator
Cedar Creek Memory Care
03.2022 - 03.2024
- Performed maintenance inspections and managed repair schedules
- Coordinated across departments to resolve issues efficiently
- Maintained inventory and reduced downtime through proactive planning
Auto Claims Adjuster
Masters Of Disasters
05.2022 - 06.2023
- Developed comprehensive reports and authorized repair estimates to facilitate timely claim resolution
- Assessed vehicle and property damage claims to determine validity and coverage
- Streamlined claims processing by efficiently navigating multiple systems and ensuring accurate data entry
Dining Services Manager
Five Star Senior Living
03.2006 - 01.2022
- Managed teams and daily dining operations to ensure efficient service delivery
- Enhanced customer satisfaction through targeted feedback initiatives and streamlined service processes
- Trained staff on safety standards and operational procedures to maintain compliance and improve service quality
Education
Management Training Certification -
Prince George's Community College
Skills
- Damage Assessment
- State Farm Auto Estimatics
- Repair Cost Estimation
- CCC One
- Claims Investigation
- Vehicle Inspection
- Auto Body Knowledge
- Negotiation
- Customer Service
- Insurance Policy Interpretation
- Salvage Valuation
- Parts Identification
- Leadership
Certification
- FEMA NFIP Authorized Adjuster
- All Lines Insurance Adjuster Training
- State Farm Estimatics Certification
- Body Shop Fraud Certification
- Licensed Adjuster (NC, FL, TX, LA)
- Modern Vehicle Fraud: Detection and Investigation Strategies
Timeline
Auto Damage Field Appraiser
Crawford and Company
01.2026 - Current
Auto Damage Field Appraiser
SCA Claims
03.2024 - Current
Auto Damage Field Appraiser
Legacy Claims
10.2023 - Current
Auto Claims Adjuster
Masters Of Disasters
05.2022 - 06.2023
Maintenance Coordinator
Cedar Creek Memory Care
03.2022 - 03.2024
Dining Services Manager
Five Star Senior Living
03.2006 - 01.2022
Management Training Certification -
Prince George's Community College