Jamil Peeples
Sumter,South Carolina
Summary
Dynamic sales professional with a proven track record at Spectrum, consistently achieving monthly sales targets through effective strategies and strong customer rapport. Skilled in Microsoft Office tools and known for exceptional problem-solving and active listening abilities, I excel in enhancing customer satisfaction and driving revenue growth.
Overview
9
9
years of professional experience
Work History
Sales Associate
Spectrum
Charlotte, NC
07.2017 - 06.2022
- Maintained knowledge of current promotions and sales to effectively inform customers.
- Collaborated with team members to achieve daily sales goals and improve customer service.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Customer Service Representative
SYKES
Sumter, SC
03.2022 - 03.2026
- Processed customer service orders promptly to increase customer satisfaction.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Investigated and resolved customer inquiries and complaints quickly.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
Education
High School Diploma -
Lee Central High School
Bishopville, SCSkills
- Detailed and quality oriented
- Ability to research and work within several computer applications simultaneously
- Claim processing experience
- Computer Navigation Proficiency
- Microsoft Office tools
- Data Evaluation
- Process Optimization
- Friendly, positive attitude
- Sales and persuasion
- Customer service
- Problem-solving
- Active listening
- Verbal communication
Timeline
Customer Service Representative
SYKES
03.2022 - 03.2026
Sales Associate
Spectrum
07.2017 - 06.2022
High School Diploma -
Lee Central High School