Jamil Rivera
Elizabeth,NJ
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Bank Teller
Santander Bank Us
Elizabeth, NJ
09.2022 - Current
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Maintained confidentiality of bank records, transactions and customer information.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Participated in weekly training sessions to stay abreast of changes in banking regulations.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
- Identified and reported suspicious behavior to security personnel as appropriate.
Sales Associate
Timberland
Elizabeth, NJ
04.2021 - 07.2022
- Greeted customers and provided exceptional customer service.
- Upsold additional items based on customer interests and needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Increased purchase amounts by cross-selling with similar products.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Maintained knowledge of sales and promotions, return policies and security practices.
Warehouse Assistant
Lincoln Electric
Union, NJ
06.2019 - 08.2019
- Received and processed incoming orders, ensuring accuracy of information.
- Verified stock inventory levels and maintained records of items shipped and received.
- Maintained a clean work area in the warehouse, keeping it free from dust and dirt.
- Lifted materials of varied weights on regular basis.
- Organized incoming inventory to fit with optimal storage plans and maintain retrieval efficiency.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
Education
High School Diploma -
John E. Dwyer Technology Academy
Elizabeth, NJ06-2020
Skills
- Customer Needs Assessment
- Money Handling
- Customer Relationship Management
- Cash counting
- Stress Tolerance
- Upselling
- Inventory Control
- Conflict Resolution
- Problem-Solving
- Time Management
- Relationship Building
- Customer Service
- Product identification
- Receiving Shipments
- Storage Organization
- Attention to Detail
- Quality Assurance
- Heavy Lifting
- Stock control
- Team Collaboration
- Critical Thinking
Languages
Spanish
Professional
Timeline
Bank Teller
Santander Bank Us
09.2022 - Current
Sales Associate
Timberland
04.2021 - 07.2022
Warehouse Assistant
Lincoln Electric
06.2019 - 08.2019
High School Diploma -
John E. Dwyer Technology Academy