Microsoft Office Suite
Jamila Bowman
Healthcare Administrator
Camden,NJ
Summary
Experienced professional proficient in staff communication to fulfill administrative needs and requirements. Proactively arranges meetings for budgeting, program management, and compliance matters, ensuring seamless operations. Displays unwavering commitment to delivering quality care and fostering a positive community presence, leading to consistently exceptional ratings.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Business Consultant
Rosey Cheeks Childcare LLC
12.2023 - Current
- Directed performance enhancements, increasing productivity by 20% through automation and staff development
- Developed community outreach strategies, achieving a 30% increase in enrollment and acquiring 15 new families within the first quarter
- Established financial oversight practices, ensuring 100% adherence to regulatory requirements and mitigating audit risks
- Implemented quality assurance measures, boosting customer retention by 15%, contributing to a 10% rise in annual revenue
- Led digital transformation of workflows, reducing administrative overhead by 25% and streamlining processes.
Billing Specialist / Specialty Retail
Walgreens
10.2021 - 11.2022
- Integrated billing software systems, achieving 98% accuracy in claims processing while reducing manual errors by 15%
- Collaborated with various teams to resolve complex billing issues, leading to a 20% improvement in claims resolution speed
- Managed documentation using Kareo, ensuring audit readiness and reducing discrepancies by 25%
- Decreased patient wait times by 10%, improving customer satisfaction scores by 12% through enhancements in service delivery.
Paralegal Specialist
U.S. Small Business Administration
09.2021 - 07.2022
- Verified loan authenticity through IRS protocols, conducting thorough research and reviewing tax documentation
- Collaborated with regulatory teams to ensure all applications met SBA guidelines, preventing fraud and maintaining adherence to standards
- Trained junior staff, enhancing team efficiency by 18%
- Improved loan documentation accuracy by 20% and reduced processing times by 15%
- Minimized loan processing errors by 25% through meticulous verification and adherence to guidelines.
Unemployment Specialist
Mastech Digital
02.2019 - 09.2021
- Reviewed and processed unemployment claims with 98% accuracy, decreasing appeals by 15%
- Developed training programs on regulatory changes, increasing team productivity by 15%
- Standardized documentation protocols, reducing errors by 12% and ensuring conformity with state guidelines
- Enhanced response times to claimant inquiries by 10%, leading to a 20% increase in customer satisfaction.
Hospital Administrator
Hahnemann hospital
02.2012 - 08.2016
- Spearheaded hospital-wide operational improvements, reducing patient wait times by 20% through process re-engineering and staff optimization
- Managed a $15 million annual budget, ensuring fiscal responsibility while increasing service delivery by 10%
- Led cross-departmental teams in implementing an electronic health records (EHR) system, improving data accessibility and reducing charting errors by 25%
- Ensured compliance with state and federal regulations, maintaining a 98% success rate in external audits and reducing legal exposure.
Education
Doctor of Human Services (In Progress) -
Capella University
Minneapolis, MN10.2025
Master of Healthcare Administration - undefined
Western Governors University
Salt Lake City, UT08.2023
Bachelor of Science in Business Administration Management - undefined
Central State University
Wilberforce, OH05.2022
Associate of Applied Business Management and Information Systems - undefined
Eastern Gateway Community College
Steubenville, OH07.2020
Skills
- Strategic Planning: Proven ability to develop and implement strategies that drive growth and improve operational efficiency
- Team Leadership: Fostering collaboration, training, and developing high-performing teams
- Operational Management: Adept at streamlining processes and increasing productivity through process improvement and automation
- Regulatory Compliance: Strong background in maintaining compliance with healthcare and financial regulations
- Change Management: Successfully led initiatives to improve organizational performance through digital transformation and process optimization
- Revenue Cycle Management
- Organizational Development
- Health Information Systems
- Clinical Supervision
Certification
- Google IT Support Professional
- Supply Chain Operations
- Medicare & Medicaid Fraud, Waste, and Abuse Prevention
- Certified Supervisor
- Agile Fundamentals
- Six Sigma Fundamentals
- Forensic Accounting and Fraud Examination
Software
Google Workspace
Microsoft Project
MYSQL
Tableau
Timeline
Business Consultant
Rosey Cheeks Childcare LLC
12.2023 - Current
Billing Specialist / Specialty Retail
Walgreens
10.2021 - 11.2022
Paralegal Specialist
U.S. Small Business Administration
09.2021 - 07.2022
Unemployment Specialist
Mastech Digital
02.2019 - 09.2021
Hospital Administrator
Hahnemann hospital
02.2012 - 08.2016
Doctor of Human Services (In Progress) -
Capella University
Master of Healthcare Administration - undefined
Western Governors University
Bachelor of Science in Business Administration Management - undefined
Central State University
Associate of Applied Business Management and Information Systems - undefined
Eastern Gateway Community College
- Google IT Support Professional
- Supply Chain Operations
- Medicare & Medicaid Fraud, Waste, and Abuse Prevention
- Certified Supervisor
- Agile Fundamentals
- Six Sigma Fundamentals
- Forensic Accounting and Fraud Examination
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