Jamila Khan
Quincy,MA
Summary
I worked as a teller in the 80's prior to getting married. After marriage I was a stay-at-home mom of 2 children. I divorced in 1995 and when back to work. First as a mortgage processor, moved up to mortgage underwriter with General Electric in 1995-2000. During which time I was also enrolled in night school to finish my Masters in Counseling Psychology. I graduated and immediately when into my doctoral degree with Argosy University in Pastoral psychology program. I graduated in 2008 and left the business world for social services. I worked as Arbor Hospital outpatient in Rockland Ma. This was part of my internship for licensure. 2008-2010. In 2010. after getting my license I opened my own practice Compassionate Care.
In 2014, I was diagnosed with a Brain tumor and had Brain surgery, I am deaf on my right side and slight facial paralysis on the same side. I am labeled disabled. I am allowed to work for $400.00 weekly (Gross) per SSDI.
I would appreciate the opportunity to work a part-time teller position, or any position you feel would be a good fit.
PS: I am also a Best Selling author on Amazon. I wrote a book on trauma.
Overview
45
45
years of professional experience
Work History
Pastoral Psychologist (semi Retired)
Compassionate Care
12.2008 - Current
- Interviewed, observed, and surveyed patients to gain necessary information for psychological diagnosis.
- Managed caseload of individual clients, couples, and family therapy sessions.
- Developed customized treatment plans for clients, addressing their unique psychological needs and goals.
- Facilitated psychoeducational workshops for patients and families, increasing understanding of mental health issues and available resources.
Mortgage Underwriter
Infinity Mortgage
09.2002 - 04.2008
- Approved or denied loans based on established criteria and underwriting guidelines.
- Identified possible fraud risks through meticulous evaluation of application materials, protecting both lenders and homebuyers from potential losses.
- Analyzed and verified applicant income, assets and credit history to support compliance with underwriting guidelines.
- Determined credit risks by reviewing files in advance and comparing data against internal checklists and guidelines.
- Worked with processing team members to communicate errors and obtain missing information for current applications.
- Supported the loan origination team by providing expert knowledge and guidance on complex underwriting scenarios, enabling well-informed decisions in challenging cases.
Branch Underwriting Manager
Countrywide Mortgage
06.2000 - 09.2002
- Developed strong relationships with clients, providing exceptional customer service and fostering long-term partnerships.
- Reduced processing time for loan applications by optimizing workflow and collaboration among team members.
- Increased branch profitability with prudent risk management strategies and timely decision making.
- Spearheaded initiatives aimed at improving employee morale boosting overall job satisfaction for the entire team.
- Mentored junior underwriters, contributing to their professional growth and enhancing team performance.
- Implemented robust quality control measures that significantly reduced errors in loan documentation review.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
Teller
Citizens Bank /Formerly The Boston Five
01.1979 - 04.1984
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
Education
Ph.D. - Counseling Psychology
Argosy University
Sarasota, FL05.2008
Master of Science - Counseling Psychology
Cambridge College
Cambridge, MA05.2004
Bachelor of Science - Accounting And Finance
Umass/Boston
Dorchester06.1987
Skills
- Emotional awareness
- Analytical Thinking
- Substance Abuse Counseling
- Multicultural Competence
- Mental Health Diagnosis
- DSM-IV classification
- Family therapy
- Marriage counseling
Timeline
Pastoral Psychologist (semi Retired)
Compassionate Care
12.2008 - Current
Mortgage Underwriter
Infinity Mortgage
09.2002 - 04.2008
Branch Underwriting Manager
Countrywide Mortgage
06.2000 - 09.2002
Teller
Citizens Bank /Formerly The Boston Five
01.1979 - 04.1984
Ph.D. - Counseling Psychology
Argosy University
Master of Science - Counseling Psychology
Cambridge College
Bachelor of Science - Accounting And Finance
Umass/Boston
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