Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Miriam Almendares

Quincy,MA

Summary

Dedicated restaurant professional with a proven track record of delivering exceptional customer service in diverse settings. Skilled in managing high-volume service while maintaining attention to detail and customer satisfaction. Collaborative team player focused on enhancing the dining experience through effective communication and responsiveness.

Overview

4
4
years of professional experience

Work History

Bartender

Lily P's Fried Chicken & Oysters
Cambridge, MA
09.2024 - 03.2025
  • Efficiently attended to customers during peak hours, including during live music.
  • Quickly adapted to a new food and cocktail menu by taking the time to fully study and learn the menu.
  • Performed bar preparation tasks such as cutting and juicing fruits, stocking ice bins, stocking trays, and washing glasses prior to and during my shift.
  • Kept track of multiple open tabs and efficiently processed payments through a POS system.

Bartender/Server

Naco Taco
Cambridge, MA
08.2021 - 03.2025
  • Provided efficient and kind customer service in a high-pressure and fast-paced work environment.
  • Collaborated with a team to provide high-quality cocktails, drinks, and service.
  • Engaged in friendly conversation with customers to provide a good experience, and a reason to continue returning to the restaurant.
  • Promoted specials and offered suggestions to customers based on preferences, promotions, and knowledge of the menu.
  • Attended large parties of 100 or more people, and large-scale events of 200 or more people.

Assistant Restaurant Manager

Naco Taqueria
Charlestown, MA
12.2023 - 07.2024
  • Managed a small team and provided leadership and direction to FOH and BOH employees.
  • Trained and monitored incoming employees to uphold the standards and performance of the restaurant.
  • Resolved customer complaints or concerns in a timely and kind manner.
  • Enforced and maintained a high standard of cleanliness and organization in all work areas of the restaurant.

Education

Bachelor of Arts - Sociology

Emmanuel College
Boston
05-2022

Skills

  • Bilingual (fluent) in English and Spanish
  • Proper food and drink management
  • Team collaboration
  • Toast POS system
  • Service-oriented
  • Quick thinker and adaptable

Languages

Spanish
Native/ Bilingual

Timeline

Bartender

Lily P's Fried Chicken & Oysters
09.2024 - 03.2025

Assistant Restaurant Manager

Naco Taqueria
12.2023 - 07.2024

Bartender/Server

Naco Taco
08.2021 - 03.2025

Bachelor of Arts - Sociology

Emmanuel College

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