Jamila Thomas
Houston,TX
Summary
Highly-motivated employee with a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
08.2024 - 09.2025
- Prepared and served high-quality beverages following established recipes and standards
- Maintained cleanliness of workstations and dining areas to uphold health and safety regulations
- Assisted in training new baristas on equipment operation and beverage preparation techniques
- Collaborated with team members to streamline workflow during peak hours for improved efficiency
Cashier
Family Dollar
05.2022 - 08.2022
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures and customer services.
Cashier
Jewels Osco
11.2021 - 05.2022
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Chef/Food Prep Cook
Museum of Science and Industry Chicago
03.2021 - 08.2021
- Maintained clean and orderly kitchen with regular attention to checklists.
- Operated kitchen tools safely and used great knife skills to quickly prepare ingredients.
- Maintained clean and orderly kitchen by regularly washing dishes, sanitizing surfaces and taking out trash.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Education
Some College (No Degree) - Business Marketing
Texas Southern University
Houston, TX05-2027
High School Diploma -
Chicago Vocational Career Academy
Chicago, IL06.2022
Skills
- Customer Service
- Detail-Oriented
- Problem-Solving
- Cleaning and Sanitizing
- Merchandise Packaging
- Reliable and Responsible
- Problem Solving
- Exceptional customer service
- Team leadership
Timeline
Barista
Starbucks
08.2024 - 09.2025
Cashier
Family Dollar
05.2022 - 08.2022
Cashier
Jewels Osco
11.2021 - 05.2022
Chef/Food Prep Cook
Museum of Science and Industry Chicago
03.2021 - 08.2021
High School Diploma -
Chicago Vocational Career Academy
Some College (No Degree) - Business Marketing
Texas Southern University