Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jamilla Greene

Pembroke Pines

Summary

Professional with experience in client service, adept at managing front desk operations and ensuring smooth patient flow. Skilled in appointment scheduling, client communication, and handling administrative tasks. Strong focus on teamwork and adaptability, consistently delivering high-quality results that meet evolving needs. Friendly and reliable with passion for animal care and client satisfaction.

Overview

4
4
years of professional experience

Work History

Veterinary Receptionist

Banfield Pet Hospital
10.2024 - Current
  • Managed multi-line phone system and pleasantly greeted patients.
  • Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
  • Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
  • Maintained office and waiting room, keeping common areas clean and tidy.
  • Entered data from pet records and office visits into computer system.

Veterinary Assistant

Saint Francis Emergency Animal Hospital
04.2023 - 10.2024
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
  • Improved client relations through effective communication and education on pet health needs.
  • Assisted in emergency situations effectively providing first aid or life-saving measures under veterinarian supervision.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Positioned animals for diagnostic imaging such as x-rays and scans.

COVID-19 Screener

Alliance Health
01.2021 - 12.2021
  • Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
  • Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
  • Ensured compliance with federal, state, and local regulations regarding COVID-19 screening procedures and reporting requirements.
  • Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
  • Documented all COVID-19 screenings, results and follow-up action on database to enable tracking history and maintain accurate records.
  • Contributed to community health efforts by providing essential COVID-19 screening services at various locations, such as schools and workplaces.

Education

Associate of Science - Nursing

Broward College
Fort Lauderdale, FL
06-2027

GED -

GED
09-2024

No Degree - Phlebotomy

Abba Healthcare Training
Pembroke Pines, FL
04-2024

Skills

  • Teamwork and collaboration
  • Telephone etiquette
  • Medical recordkeeping
  • Prioritization
  • Initiative-taking
  • Customer interaction
  • Microsoft office
  • Problem-solving
  • Time management
  • Critical thinking

Languages

Swedish
Native or Bilingual
Spanish
Native or Bilingual
Swahili
Native or Bilingual
English
Native or Bilingual

Timeline

Veterinary Receptionist

Banfield Pet Hospital
10.2024 - Current

Veterinary Assistant

Saint Francis Emergency Animal Hospital
04.2023 - 10.2024

COVID-19 Screener

Alliance Health
01.2021 - 12.2021

Associate of Science - Nursing

Broward College

GED -

GED

No Degree - Phlebotomy

Abba Healthcare Training

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Jamilla Greene