Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jamir Smallwood

Amityville,USA

Overview

3
3
years of professional experience

Work History

Stock Room Associate

Finish Line
Albany, NY
03.2026 - Current
  • Organized stockroom inventory to enhance accessibility and efficiency.
  • Collaborated with team members to streamline restocking processes and improve workflow.
  • Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.

Customer Service representative

Nordstrom
Garden City, Ny
12.2025 - 01.2026
  • Resolved customer inquiries promptly, achieving a significant reduction in response times and improving overall service efficiency.
  • Partnered with team members to streamline checkout processes, leading to smoother transactions and heightened customer loyalty.
  • Engaged with customers to foster a welcoming environment, contributing to a positive shopping experience and repeat business.
  • Cultivated strong relationships with customers, enhancing satisfaction and encouraging brand loyalty through personalized service.

Retail Cashier

Dicks Sporting goods
Albany
11.2025 - 12.2025
  • Provided excellent customer service by assisting shoppers with inquiries, enhancing their shopping experience and fostering customer loyalty.
  • Processed transactions efficiently, ensuring accurate cash handling and reducing wait times, contributing to a smoother checkout process.
  • Maintained a positive attitude while engaging with customers, creating a welcoming environment that encouraged repeat visits.

Service Experience Representative

Nordstrom
Garden City, NY
06.2025 - 08.2025
  • Improved customer check-in process to reduce wait times and boost repeat visits with measurable results.
  • Collaborated with team to standardize service steps, increasing task completion consistency across shifts.
  • Resolved customer issues promptly, restoring satisfaction and maintaining strong brand perception.
  • Trained new hires on customer interaction standards, strengthening team performance and service quality.

Head Counselor

Luhi summer programs
06.2024 - 08.2024
  • Responsibly led groups of 12 or more children safely through a variety of camp activities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp's core values.
  • Went on adventures on the road with campers to places such as Urban Air, Splish Splash, and Six Flags.
  • Fostered a supportive environment by leading team-building exercises among counselors, enhancing communication and collaboration skills.
  • Boosted camper satisfaction rates by regularly soliciting feedback and adjusting programming accordingly.

Assistant Counselor

Luhi summer programs
06.2023 - 08.2023
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Responsibly led groups of 12 or more children safely through a variety of camp activities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp's core values.
  • Went on adventures on the road with campers to places such as Urban Air, Splish Splash, and Six Flags.
  • Thanks to experience given at Luhi Summer programs, learned how to become more vocal and a better leader.

Assistant Coach

South Nassau Developmental Sports
04.2023 - 07.2023
  • Managed drills and fitness circuits to bolster athletes' coordination and performance levels.
  • Organized team-building activities to foster camaraderie and trust among players, leading to improved on-field chemistry.
  • Developed tailored workout plans for individual athletes to improve their physical strength.

Education

Criminal Justice

University At Albany
Albany, NY
05.2028

High School Diploma - undefined

Long Island Lutheran Middle and High School
Brookville
06.2024

Skills

  • Microsoft Office excel (Expert)
  • Word (Expert)
  • Public speaking (Expert)
  • Organizational skills (Expert)
  • Time management (Expert)

Languages

ENGLISH (Expert)
SPANISH (Skillful)

Timeline

Stock Room Associate

Finish Line
03.2026 - Current

Customer Service representative

Nordstrom
12.2025 - 01.2026

Retail Cashier

Dicks Sporting goods
11.2025 - 12.2025

Service Experience Representative

Nordstrom
06.2025 - 08.2025

Head Counselor

Luhi summer programs
06.2024 - 08.2024

Assistant Counselor

Luhi summer programs
06.2023 - 08.2023

Assistant Coach

South Nassau Developmental Sports
04.2023 - 07.2023

High School Diploma - undefined

Long Island Lutheran Middle and High School

Criminal Justice

University At Albany
Jamir Smallwood