Jamira Hickson
Sumter,SC
Summary
Dynamic professional with a proven track record in customer service and teamwork, honed across roles at Family Dollar and other establishments. Excelled in relationship building and efficient money handling, enhancing customer satisfaction and operational efficiency. Demonstrates exceptional problem-solving abilities and a commitment to achieving goals, making a significant impact in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Sales Associate
Family Dollar
Sumter, SC
10.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Gas Station Attendant
Raceway
Sumter, SC
08.2024 - 10.2024
- Maintained clean and orderly work station.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Cleaned up gas and other spills in accordance with spill procedures.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
- Enhanced customer satisfaction by providing prompt and friendly service during all transactions.
- Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
Sales Associate
ItsFashion
Sumter, SC
05.2024 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Desk Assistant
Rose Wilder Elementary
Summerton, SC
06.2023 - 08.2023
- Greeted guests in with friendliness and professionalism.
- Provided exceptional customer service, addressing inquiries promptly and professionally.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Managed incoming calls and directed them to appropriate departments for timely resolutions.
- Collaborated effectively within a team environment to achieve common goals while also demonstrating independent initiative in completing tasks.
Education
Bachelor Of Science - Sports Medicine
USC Sumter
Sumter, SCSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Excellent people skills
- Problem-solving
- Reliable and punctual
- Goal oriented
- Relationship building
- Money handling
Timeline
Sales Associate
Family Dollar
10.2024 - Current
Gas Station Attendant
Raceway
08.2024 - 10.2024
Sales Associate
ItsFashion
05.2024 - 08.2024
Desk Assistant
Rose Wilder Elementary
06.2023 - 08.2023
Bachelor Of Science - Sports Medicine
USC Sumter