Jamiran Robinson
Akron,OH
Summary
Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Licensed Insurance Agent
Homesite Insurance
01.2018 - Current
- Calculated quotes and educated potential clients on insurance options.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Team lead for different projects on multiple occasions
Customer Service Agent
InfoCision Management Corporation
03.2015 - 01.2018
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
- Serviced multiple Clients and vendors that all offered different products
Sales Associate
Pacific Sunwear
06.2013 - 11.2014
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Data Entry Specialist
GOJO
06.2012 - 08.2014
- Completed data entry tasks with accuracy and efficiency.
- Compiled data and reviewed information for accuracy prior to input.
- Reviewed and updated client correspondence files and database information to maintain accurate records.
- Maintained files, records and chronologies of entry activities.
Education
No Degree - Communications
Stark State College
Canton, OHHigh School Diploma -
Woodridge High School
Peninsula, OH05.2012
Skills
- Typing speed 50 wpm
- Customer Service and Assistance
- Consultative Selling Techniques
- Agent Support
Timeline
Licensed Insurance Agent
Homesite Insurance
01.2018 - Current
Customer Service Agent
InfoCision Management Corporation
03.2015 - 01.2018
Sales Associate
Pacific Sunwear
06.2013 - 11.2014
Data Entry Specialist
GOJO
06.2012 - 08.2014
No Degree - Communications
Stark State College
High School Diploma -
Woodridge High School
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