Jamisha Sparrow
Jacksonville,FL
Summary
Target driven and determined professional with 8+ years experience varying from restaurant management to customer service representative. I am eager to embark on my journey to becoming a part of your successful team.
Overview
10
10
years of professional experience
Work History
Restaurant Manager
Waffle House
01.2014 - 08.2023
- I carefully interviewed, selected, trained, and supervised staff.
- I managed daily operations to ensure a high level of efficiency, consistency, and quality in both food/service and staff.
- I promptly completed payroll (PPE), cash/commissary audit, scheduling and payroll weekly/daily.
- Devised and implemented procedures to improved and promote a profitable as well as work environment.
Customer Service Representative
Amazon
10.2022 - 04.2023
- I managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts no matter the end results.
- I handled all customer inquiries and suggestions courteously and professionally.
- I ensured all customer orders were accurate before departure.
Education
Bachelor of Arts - Psychology/Nursing
Florida State College At Jacksonville
Jacksonville, FL06.2027
High School Diploma -
Samuel W. Wolfson High School
Jacksonville, FL06.2013
Skills
- Customer Engagement
- Inventory control and record keeping
- Operations Management
- Staff Management
- Proficient in MicroSoft Word/Excel
- Can type 40 wpm
Timeline
Customer Service Representative
Amazon
10.2022 - 04.2023
Restaurant Manager
Waffle House
01.2014 - 08.2023
Bachelor of Arts - Psychology/Nursing
Florida State College At Jacksonville
High School Diploma -
Samuel W. Wolfson High School