Jamison Heatherly
Eugene,OR
Summary
Dynamic concessions worker at Diamond Concessions, recognized for exceptional customer service and effective communication. Leveraged strong salesmanship to create custom orders, enhancing customer satisfaction. Maintained high food safety standards while thriving in fast-paced environments, showcasing stress tolerance and leadership skills to exceed service goals.
Overview
1
1
year of professional experience
Work History
Concessions Worker
Diamond Concessions
04.2024 - Current
- Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
- Responded to customer complaints to help resolve issues.
- Consistently provided friendly service to promote better customer engagement.
- Maintained clean, organized workspace according to operational standards.
- Worked with team to provide stellar service during busy periods and meet customer demands.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Communicated stand offerings and answered guest questions regarding orders.
- Created custom orders based on customer dietary preferences and dietary restrictions.
- Prepped food items for later use to save staff time during busy hours.
- Used card only registers.
Education
North Eugene High School
Eugene, ORSkills
- Customer service
- Sanitizing
- Salesmanship
- Stress tolerance
- Skilled upseller
- Good with numbers and math
- Effective communication
- Engaging personality
- Proven leader
- Basic math
Affiliated Student Body Program
I am involved in (ASB) at my high school, so I do thing like make our homecoming showcasing my ability to work with others on ideas. I act in community service around my school helping out.
Timeline
Concessions Worker
Diamond Concessions
04.2024 - Current
North Eugene High School
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