Jamison Ruf
Roseville
Summary
Dynamic professional with a strong background in customer service and team leadership. Proven ability to foster loyalty and manage operations, ensuring reliable delivery and effective communication.
Overview
29
29
years of professional experience
Work History
Rural Carrier
United States Post Office
Roseville, OH
03.2017 - Current
- Organized and sorted mail for efficient delivery operations.
- Driving safely
- Delivered mail and packages accurately and efficiently to rural routes, ensuring timely service delivery.
Branch Sales and Service Representitive
PNC Bank
New Lexington, OH
08.2014 - 06.2016
- Processed a variety of client transactions on the teller line, focusing on accuracy and customer satisfaction.
- Executed account opening and closing procedures to enhance client service.
- Assisted clients in obtaining loans for personal and business needs. Supported customers with inquiries regarding safety deposit box services. Guided clients through credit card application processes.
- Monitored and maintained integrity of till and ATM contents to support financial operations.
Customer Service Manager
Publix Super Markets Inc
Hermitage, TN
12.1997 - 07.2014
- Facilitated premier customer service experiences to foster loyalty and retention.
- Oversaw management of all incoming and outgoing financial transactions for the store.
- Executed daily and weekly cash reconciliation to ensure financial accuracy.
- Achieved improved team competency through effective departmental training programs. Enhanced employee performance by implementing targeted training sessions. Cultivated a culture of learning and development within the department.
- Oversaw recruitment processes to build a high-performing team within the department.
- Implemented disciplinary actions as necessary to uphold workplace standards and maintain a productive environment.
- Facilitated writing and conducting of associate performance reviews.
- Designed weekly schedules to optimize team productivity.
- Oversaw departmental operations, managing expenses and payroll processes.
- Directed store operations during periods of absence of store manager and assistant store manager.
Education
High School Diploma -
North Marion High School
Ocala, FL06-1997
No Degree - Business Managment
Central Florida Community College
Ocala, FLSkills
- Proficient vehicle operation
- Networking
- HR management
- People management
- Team leadership
- Retail management
- Financial oversight
- Administrative coordination
- Communication skills/public speaking
- Maintaining professional connections
Timeline
Rural Carrier
United States Post Office
03.2017 - Current
Branch Sales and Service Representitive
PNC Bank
08.2014 - 06.2016
Customer Service Manager
Publix Super Markets Inc
12.1997 - 07.2014
No Degree - Business Managment
Central Florida Community College
High School Diploma -
North Marion High School