Dedicated Direct Support Professional with years of experience providing comprehensive care to patients. Skilled in monitoring progress, administering medication, and updating patient files with current vitals and behaviors. Proven track record of effectively communicating with care teams to ensure optimal patient outcomes.
Overview
26
26
years of professional experience
Work History
Manager
Walmart
08.2019 - 02.2024
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Launched new products and services with thorough market research, leading to increased revenue growth.
Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
Supervisor
Walmart
02.2008 - 02.2018
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Maintained compliance with company policies, objectives, and communication goals.
Helped meet changing demands by recommending improvements to business systems or procedures.
Observed packing operations to verify conformance to specifications.
Educated staff on organizational mission and goals to help employees achieve success.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Direct Support Professional
Kelly Nursery & Primary School
03.1998 - 02.2006
Administered medication as directed by a physician.
Monitored progress and documented patient health status changes to keep the care team updated.
Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
Served as a reliable point of contact for family members, maintaining open lines of communication about client progress and addressing any concerns promptly.
Supervised daily activities and provided assistance to staff.
Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Education
Bachelor of Science - Business Administration And Management
Purdue University
West Lafayette, IN
01.2022
Associate of Science - Accounting
Lagos State Polytechnic
Lagos State
01.2006
Skills
Problem Identification
Personal service
CPR Certification
Relationship Building
Sound Judgment
Supportive Personality
Attentive to People
Caring Companionship
First Aid Certification
Client Records Management
Timeline
Manager
Walmart
08.2019 - 02.2024
Supervisor
Walmart
02.2008 - 02.2018
Direct Support Professional
Kelly Nursery & Primary School
03.1998 - 02.2006
Bachelor of Science - Business Administration And Management