Jamiya Forna
Pittsburgh,PA
Summary
Experienced with managing client intake processes and ensuring accurate documentation. Utilizes excellent communication skills to gather and relay essential information. Knowledge of legal procedures and strong organizational skills to support case management.
Overview
8
8
years of professional experience
Work History
Office Assistant (Remote)
Metro Houses Real Estate
06.2017 - Current
- iaxManage approcalls and inquiries, enhancing productivity and client satisfaction
- Coordinate schedules to boost property showings and engagement
- Support logistics and contracts for seamless operations
- Oversee mailings to maximize outreach and interaction
- Update and manage contact and address list
- Maintain records for smooth transactions and reduced errors
- Efficiently utilize, Microsoft Suite and Google Workspace.
Team Member
Panera Bread
05.2023 - Current
- Engage customers with genuine enthusiasm, creating a welcoming atmosphere
- Manage register with accuracy, ensuring smooth transactions
- Efficiently prepare food and beverages, maintaining high quality
- Apply time management to improve service speed and efficiency
Hostess/Server
Lucky Strike Entertainment
06.2021 - 08.2022
- Engaged guests as primary contact, ensuring memorable experiences and satisfaction
- Promoted swiftly to Server and Trainer for delivering exceptional service and team leadership
- Trained new hires, enhancing skills and fostering positive team dynamics
- Adapted communication for a diverse clientele, creating an inclusive atmosphere
Corps Member/Family Engagement Coordinator
Jumpstart
09.2021 - 04.2022
- Developed and implemented weekly lessons to enhance communication, vocabulary, and concept application for children from diverse backgrounds
- Acted as a liaison between the team and families, ensuring open communication about lesson details, student progress, and individualized support
- Adapted lessons to meet the unique needs of each child and their families, fostering a supportive learning environment
Operations Intern (Remote)
L.A.C.E.S.
12.2020 - 06.2021
- Organized summer camp logistics, enhancing operational flow and efficiency for this non-profit organization
- Managed international partner relationships, ensuring seamless coordination and communication
- Developed a new website using WordPress, Canva, and Google Workspace, that boosted user engagement and accessibility
- Collaborated on social media campaigns, increasing brand visibility
- Utilized LinkedIn and other social media platforms to update and manage donor list
Election Judge
US Midterm Elections
11.2018
- Facilitated voter understanding, ensuring smooth election processes and accurate ballot counts
- Acknowledged by Precinct Chief Judge for exemplary efficiency and dedication
- Enhanced voter confidence through clear communication and meticulous attention to detail
Education
Bachelor of Arts - Law, Criminal Justice, And Society
University of Pittsburgh
Pittsburgh, PA04-2024
Skills
- Client communication
- Confidentiality compliance
- Legal terminology proficiency
- Office administration
- Research and data collection
- Document drafting
Languages
Spanish
Limited Working
Timeline
Team Member
Panera Bread
05.2023 - Current
Corps Member/Family Engagement Coordinator
Jumpstart
09.2021 - 04.2022
Hostess/Server
Lucky Strike Entertainment
06.2021 - 08.2022
Operations Intern (Remote)
L.A.C.E.S.
12.2020 - 06.2021
Election Judge
US Midterm Elections
11.2018
Office Assistant (Remote)
Metro Houses Real Estate
06.2017 - Current
Bachelor of Arts - Law, Criminal Justice, And Society
University of Pittsburgh
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