Jammie Miller
Janesville,CA
Summary
Patient-focused nursing offering 16-year background driving quality improvements and coaching nursing staff to reach full potential. Strong organizational, communication and multitasking abilities. Expertise in managing medical records, evaluating staff performance and developing continued care plans. Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Director of Nursing
High Desert State Prison
07.2023 - Current
- Monitored and evaluated 11 supervising nurses performance, providing them feedback and guidance to support standards of care.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Evaluated work performance of 129 nursing personnel to determine wage increases and implement discipline.
Director of Nursing
California Correctional Center
02.2021 - 07.2023
- Collaborated with staff, management and external groups to coordinate patient care.
- Performed rounds to observe care and interview staff, residents.
- Established new policies and updated existing policies to improve standard of care for patients.
- Developed positive employee relations, incentives and recognition programs to promote teamwork and mutual respect.
- Evaluated work performance of 129 nursing personnel to determine wage increases and implement discipline.
- Participated in management team meetings to discuss resident status, census changes and resident complaints or concerns.
- Planned and assigned workload to 12 nursing supervisors to direct patient care.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Work with infection care nurse to prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
- Identified department issues to recommend corrective actions.
- Oversee recruited and developed of 129 quality individuals to develop accountable top quality staff.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Motivated and supervised 117 registered nurses and Licensed vocational nurses in delivering quality patient care.
Supervising Registered Nurse II
California Correctional Center
01.2019 - 02.2021
- Supervised, directed and motivated high-quality performance from nursing staff.
- Investigated and independently resolved complaints from staff, physicians and patients by leveraging clinical judgment and unit management expertise.
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
- Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote institutional quality and safety initiatives .
- Managed 15 nurses and nursing activities in correctional setting of 4000 residents by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
Supervising Registered Nurse
High Desert State Prison
01.2016 - 01.2019
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for 15 nurses to share ideas and concerns.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Established and continuously optimized unit schedules and individual work assignments.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
- Managed 63 nurses and nursing activities in correctional setting of 5000 plus resident population by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
Registered Nurse, Medical-Surgical Unit
Banner Lassen Medical Center
11.2011 - 01.2016
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Audited charts and reviewed clinical documents to verify accuracy.
- Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
- Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
- Collected blood, tissue and other laboratory specimens and prepared for lab testing.
- Provided direct patient care, stabilized patients and determined next course of action.
- Implemented medication and IV administration, catheter insertion and airway management.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management.
- Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
- Reviewed post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit.
- Managed care from admission to discharge.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Managed caseload of 10 patients simultaneously by providing bedside care, treatments, IV therapy, and wound care.
- Collaborated with 15 person health care team to revise and develop treatment plans for 10 patients simultaneously.
Correctional Licensed Vocational Nurse
California Correctional Health Care Services
04.2006 - 11.2011
- Created and implemented care plans for prisoners suffering from chronic conditions.
- Complied with all security regulations within prison system and administered care in safest possible environment.
- Treated variety of illnesses affecting offenders in close quarters.
- Stabilized prisoners suffering from falls, stab wounds or other injuries prior to hospital transfer.
- Assessed patients' temperature, pulse and blood pressure and recorded in electronic medical records.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Provided basic patient care and treatment, such as administering lab, PFT tests, taking temperature and blood pressure and dressing wounds.
- Enhanced patient care by providing comprehensive health assessments and implementing individualized nursing plans.
- Improved inmate safety through continuous monitoring, swift identification of health issues, and prompt interventions.
- Promoted healthy environment within correctional facility by enforcing infection control protocols and educating inmates on personal hygiene practices.
- Fostered strong working relationships with fellow healthcare professionals, corrections officers, and administrators to enhance collaboration and improve overall inmate care.
Education
Associate of Science - Register Nurse
College of The Siskiyous
Weed, CA05.2011
Associate of Science - Licensed Vocational Nursing
Lassen Community College
Susanville, CA12.2005
High School Diploma -
Lassen High School
Susanville, CA01.1995
Skills
- Financial Reporting Coordination
- Issue Resolution
- Personnel Evaluations
- Clinical Operations Management
- Policy Development
- Recruiting and Hiring
- Nursing Protocols
- Process Improvement
- Nursing Staff Management
- Multidisciplinary Collaboration
- HIPAA Regulations
- Clinical Resources Management
- Budget Administration
- Emergency response
- Staff Scheduling
- Nursing Ethics
- Critical Thinking
- Clinical Leadership
- Quality Improvement
- Interdepartmental Collaboration
- Mass Casualty Incident Planning
- Leadership and Guidance
- Infection control
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 129 staff members.
- Documented and resolved medication issues which led to decrease in medication errors, increase in compliance of medication adherence..
Certification
- Nursing License - 16 years
Timeline
Director of Nursing
High Desert State Prison
07.2023 - Current
Director of Nursing
California Correctional Center
02.2021 - 07.2023
Supervising Registered Nurse II
California Correctional Center
01.2019 - 02.2021
Supervising Registered Nurse
High Desert State Prison
01.2016 - 01.2019
Registered Nurse, Medical-Surgical Unit
Banner Lassen Medical Center
11.2011 - 01.2016
Correctional Licensed Vocational Nurse
California Correctional Health Care Services
04.2006 - 11.2011
Associate of Science - Register Nurse
College of The Siskiyous
Associate of Science - Licensed Vocational Nursing
Lassen Community College
High School Diploma -
Lassen High School