Experienced property manager specializing in tenant relations, lease negotiations, and property inspections. Focused on improving tenant satisfaction and ensuring compliance with regulations. Proven track record of driving operational efficiency in property management.
Overview
23
23
years of professional experience
Work History
Property Manager
quality property development
Youngstown
03.2020 - Current
Managed tenant relations, resolving concerns promptly to improve tenant satisfaction.
Coordinated property maintenance and ensured timely completion of repairs.
Conducted property inspections to uphold compliance with standards.
Collaborated with contractors on property improvement projects, enhancing property value.
Executed eviction processes in compliance with state regulations, ensuring legal adherence.
Facilitated timely turnovers after move-outs by coordinating maintenance and contractor efforts.
Negotiated lease agreements and contractual documents related to property management activities.
Manager
Total Wireless
Austintown
02.2019 - 09.2023
Streamlined daily operations, enhancing customer service and satisfaction.
Managed inventory levels, ensuring product availability and operational efficiency.
Developed employee training programs to enhance team performance and skills.
Coordinated staffing and scheduling to optimize workflow and improve service delivery.
Maintained accurate records of employee attendance, payroll data, and vacation requests.
Recruited qualified candidates to fill open positions effectively.
Negotiated contracts with vendors, ensuring timely delivery of goods and services.
Monitored budgets and expenditures, ensuring cost-effectiveness without compromising quality standards.
Sales Associate
Quality Cars
Youngstown
06.2003 - 12.2018
Greeted customers and provided exceptional customer service.
Assisted customers in selecting vehicles that matched their needs.
Handled customer inquiries and resolved concerns effectively and promptly.
Answered incoming telephone calls to provide store, products and services information.
Maintained cleanliness of store environment including floors, windows, displays.
Trained new team members in cash register operation, stock procedures, and customer service to enhance team performance.
Increased sales by effectively explaining product features and educating customers on proper usage.
Contributed to marketing efforts by participating in promotional events and campaigns that engaged customers.
Developed promotional strategies to increase sales volume.
Education
High School Diploma -
Austintown Fitch
Austintown, OH
04-2004
Some College (No Degree) - Business Administration
Eti Technical College
Niles, OH
Some College (No Degree) - Computer Science
ITT Technical Institute
Youngstown, OH
Skills
Property inspections and vendor oversight
Lease negotiation
Tenant relations
Property inspections and vendor oversight
Property maintenance
Unit vacancy management
Marketing strategies
Unit vacancy management
Timeline
Property Manager
quality property development
03.2020 - Current
Manager
Total Wireless
02.2019 - 09.2023
Sales Associate
Quality Cars
06.2003 - 12.2018
High School Diploma -
Austintown Fitch
Some College (No Degree) - Business Administration