Jamoca Brookins
Jacksonville,FL
Summary
Goal-oriented Small Business Owner with superior understanding of medical courier companies Medical courier markets. Proven history of making profitable business choices and maximizing revenues through streamlining business processes. Expert in Business management with training in Customer service.
Driven Small Business Owner with excellent business acumen, creativity and leadership skills. Offers advanced experience in developing marketing strategies, identifying business opportunities and generating sales in medical courier industry.
Overview
7
7
years of professional experience
Work History
Small Business Owner
The J&ME Group LLC
Jacksonville, FL
01.2021 - Current
- Managed daily operations, orchestrating forward-thinking strategies to accomplish profit and expansion goals.
- Developed and optimized organizational systems to boost efficiency and keep operations scalable and agile for changing demands.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Built loyal account base and long-term business relationships with Business accounts.
Food Delivery Driver
Uber Eats
Jacksonville, FL
12.2020 - 02.2022
- Developed and maintained professional relations between customer, store personnel and company.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Stayed in constant communication with dispatching team to quickly respond to delivery updates.
- Successfully avoided time delivery delays by carefully planning best routes.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
Delivery Driver
Instacart At Publix
Jacksonville, FL
08.2018 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Delivered packages to customer doorsteps and business offices.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Read maps, followed oral and written instructions and used GPS technology to make deliveries.
Education
Associates Degree - History And Philosophy of Science And Technology
Florida Agricultural And Mechanical University
Tallahassee, FL06.1996
Skills
- Business Leadership
- Planning and Execution
- Finance and Accounting Oversight
- Records Organization and Management
- Supplier Monitoring
- Sales Tracking
- Financial Transactions
- On-Time Project Delivery
- Product Transportation
- Desktops, Laptops and Mobile Devices
- Balance Sheets
- Small Business Sales Transactions
- Payroll Administration and Timekeeping
- Business Growth and Retention
- Originality and Creativity
Timeline
Small Business Owner
The J&ME Group LLC
01.2021 - Current
Food Delivery Driver
Uber Eats
12.2020 - 02.2022
Delivery Driver
Instacart At Publix
08.2018 - Current
Associates Degree - History And Philosophy of Science And Technology
Florida Agricultural And Mechanical University
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