Jamon Carothers
Culvers Franchising System
Sioux Falls,SD
1
Certification
6
years of professional experience
Proven leader in customer service and operational efficiency, enhancing team productivity and satisfaction through effective training and process improvements.
Work History
Assistant Manager
5 Years 7 Months- Led daily operations to ensure exceptional customer service and operational efficiency.
- Trained and mentored team members to enhance productivity and service quality.
- Implemented process improvements that streamlined workflow and reduced wait times.
- Resolved customer complaints promptly, strengthening brand loyalty and satisfaction levels.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
Skills
Customer service
Money handling
Team leadership
Decision-making
Certification
Serve Safe
Timeline
Assistant Manager
Culvers Franchising System
01.2021 - CurrentRead More
Roosvelt
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