Jamuel Jones
Washington,DC
Summary
Focused, bilingual individual with hardworking nature and experience in heavy equipment operation. Adaptable to changing flight line conditions and ready to shift focus to meet departure schedules. Known for team attitude and dedication to task completion. Physically fit General Laborer effective at completing projects and tasks on schedule. Consistently follows through with all orders and instructions. Works well in team setting to complete all job related duties, maintain safe working conditions and adhere to OSHA regulations. Critical thinking employee with excellent time management skills. Dedicated problem-solver adept at remaining calm under pressure. Effective Ramp Agent using top-notch skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Ramp Agent
Piedmont
Arlington, Virginia
02.2023 - 04.2024
- As a Ramp agent on a average i would load and unload between four and seven aircrafts a day. Their daily responsibilities include Monitoring customer safety when boarding or deplaning and assisting them in a courteous and friendly manner. Maintaining the security and safety of the ramp. Guiding aircraft to or from their gates.
- Assisted passengers with special needs including wheelchairs, strollers, and other mobility aids.
- Performed pre-flight maintenance checks such as tire pressure and fuel levels on ground service equipment.
- Pushed Planes on aircraft fields for depatures.
- Certified for Sit-Down Tron & Stand up Tron.
Ambassador
Clear
Arlington, VA
01.2021 - 02.2023
- Advised the Ambassador regarding appropriate courses of action when dealing with sensitive matters.
- Increased client sales and brand awareness by conducting meaningful training sessions and customer engagements.
- Impacted sales results by developing, supporting and executing direct marketing strategies.
- Assessed travel documents for accuracy and validity before allowing entry into the country.
- Issued citations or warnings as needed when violations of TSA regulations occurred.
- Monitored passenger flow to ensure that travelers were efficiently processed through the checkpoint.
- Provided customer service assistance to passengers needing special attention or help navigating the airport.
Education
A & P Licenses - Aviation
Aviation Institute of Maintenance - Manassas
Manassas, VA12-2025
High School Diploma -
Eleanor Roosevelt High School
Greenbelt, MD06-2015
Skills
- Aircraft Safety Checks
- Ground Support Services
- Customer service and assistance
- Sales expertise
Certification
- CompTIA A+
- TrainACE of Greenbelt Training - 2021
Timeline
Ramp Agent
Piedmont
02.2023 - 04.2024
Ambassador
Clear
01.2021 - 02.2023
A & P Licenses - Aviation
Aviation Institute of Maintenance - Manassas
High School Diploma -
Eleanor Roosevelt High School