Sales Associate
City Hear
Memphis
2024 - 2026
- Assisted customers with product selection and inquiries
- Maintained organized displays to enhance customer experience
- Processed transactions accurately using point-of-sale systems
- Collaborated with team members to meet sales goals
- Supported inventory management through restocking and labeling products
- Learned store policies and procedures for efficient operations
- Resolved customer issues promptly to ensure satisfaction
- Engaged in ongoing product training to improve knowledge and service
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.