Jamyia Timmons
Montgomery,AL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
42A Human Resources Specialist
United States Army Reserve
Montgomery, AL
08.2023 - Current
- Researched and resolved personnel issues such as pay discrepancies, leave requests, and promotions.
- Created weekly attendance rosters for soldiers assigned to the unit.
- Conducted new soldier in-processing and out-processing, ensuring timely completion of all required paperwork.
- Maintained records of personnel actions such as promotions, transfers, demotions and disciplinary actions.
- Assisted with the development of recruiting goals by researching potential applicants' qualifications and backgrounds.
Credit Card Customer Service Representative
Bank of America
Montgomery, AL
10.2022 - 08.2023
- Provided customer service to cardholders by responding to inquiries, resolving complaints and providing guidance on product features.
- Assisted in the processing of credit card applications for new customers and updated existing accounts.
- Processed payments, balance transfers, account updates and other transactions accurately and efficiently.
- Verified accuracy of customer information in order to ensure proper account management.
Education
Associate of Applied Science -
H. Councill Trenholm State Community College
Montgomery, AL07-2022
Skills
- Personnel engagement
- Negotiation
- HR policy/procedure development
- Conflict resolution tactics
- Goal-Oriented
- Dispute Resolution
- Application processing
- Problem-solving aptitude
- Verbal and written communication
- Problem-solving abilities
- Analytical Thinking
- Professional Demeanor
- Problem-Solving
Timeline
42A Human Resources Specialist
United States Army Reserve
08.2023 - Current
Credit Card Customer Service Representative
Bank of America
10.2022 - 08.2023
Associate of Applied Science -
H. Councill Trenholm State Community College