Jamyra Mathis
Cincinnati,Ohio
Summary
Results-driven individual with extensive experience in customer service and management, known for effective communication and building lasting interpersonal connections.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Front In Manager
Restaurant Depot
Cincinnati, Ohio
02.2022 - Current
- Created staff schedules to ensure optimal coverage and efficiency.
- Delegated shifts to maintain operational flow and address staffing needs.
- Ensured cash drawers were prepared for customer transactions.
- Verified receipts to confirm accurate scanning of items.
Infant Teacher (Versatile Throughout the School)
COMPLETE CARE DEVELOPMENT CENTER - CHILDCARE PROVIDER
CINCINNATI, US
01.2016 - 02.2025
- Ensured a secure environment by working closely with a compassionate team.
- Engaged with children’s play, conveying important information to parents about daily activities.
- Encouraged emotional growth and social awareness, boosting positive self-image in children.
- Developed an inclusive setting that nurtured the development of all children.
Housekeeper Supervisor
Christ Hospital
Cincinnati, Ohio
05.2018 - 02.2023
- Ensured effective daily task assignments for housekeepers, emphasizing complete room inspections.
- Facilitated scheduling of shifts to alleviate short-staffing issues.
- Conducted candidate interviews to enhance team capabilities.
- Organized cleaning efforts for rooms requiring immediate attention.
SERVICE MANAGER
CHIPOTLE
CINCINNATI, US
01.2014 - 09.2017
- Ensured and maintained positive experiences for both customers and fellow team members
- Trained and reinforced operational, financial, and safety standards by effectively communicating with crew members and other members of management
- Executed effective one-on-ones to build confidence within the collective team.
Receptionist / Housekeeper Supervisor
Embassy Suites Hotel
Cincinnati, Ohio
01.2013 - 03.2016
- Handled phone calls and reserved hotel accommodations for guests.
- Maintained high standards of room cleanliness before guest arrivals.
- Focused on enhancing guest satisfaction through attentive service.
- Oversaw uniform management and covered shifts as needed.
- Created staff schedules to optimize workflow and service quality.
Education
High School Diploma -
DOHN HIGH SCHOOL
CINCINNATI, OHSkills
- Consistency in results
- Evaluation techniques
- Information technology skills
- Customer interaction plans
- Communication effectiveness
- Training programs
- Management of staff
- Collaborative teamwork
- Expert scheduling
- Workforce management
- Recruitment and onboarding
Certification
First Aid/CPR
Community Service
Bethany House, CINCINNATI, OH, Has consistently provided volunteer services to Bethany House in Cincinnati, OH for several years. These services include, but are not limited to, cleaning, serving meals, assisting with donations, office and clerical organization, and providing personal encouragement to Bethany House guests and clients.
Accomplishments
Foster Parent
Timeline
Front In Manager
Restaurant Depot
02.2022 - Current
Housekeeper Supervisor
Christ Hospital
05.2018 - 02.2023
Infant Teacher (Versatile Throughout the School)
COMPLETE CARE DEVELOPMENT CENTER - CHILDCARE PROVIDER
01.2016 - 02.2025
SERVICE MANAGER
CHIPOTLE
01.2014 - 09.2017
Receptionist / Housekeeper Supervisor
Embassy Suites Hotel
01.2013 - 03.2016
High School Diploma -
DOHN HIGH SCHOOL