Jan Lawson
Spartanburg,SC
Summary
Spartanburg, SC, USA
Organized Dental Receptionist providing detailed customer service and scheduling support. Well-versed liaison between patients, dentist and insurance providers, coding appropriately and managing coverage plans4. Essential Certifications in Dentrix Software including Financial, Billing, Patient information and Scheduling. Energetic Front Office Receptionist offering wealth of experience in interacting with office staff and patients, and scheduling appointments. Hardworking, educated and willing to go extra mile to complete tasks.
Background encompasses extensive professional sales experience. Have worked outside and inside sales. Highly responsible and enjoy troubleshooting and problem solving to ensure customer satisfaction. Track record for developing long term relationships that achieve profitable sales and growth enjoy and look forward to any and all new challenges in future development.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Dental Office Receptionist
Cedar Spring Family Dentistry
Spartanburg, United States
12.2021 - 04.2022
- Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
- Scheduled, rescheduled and cancelled appointments for dental patients.
- Greeted visitors and patients to determine needs, check appointments and direct accordingly.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Outside Sales Professional
Long Life Lighting
Greenville, SC
01.1987 - 01.2021
- Create strategic brand building events to promote product portfolio
- Established fair pricing structure and finalized contracts for purchase orders
- Marketed products and liaised w/industry pros by attending seminars and trade shows
Inside Sales Representative
UPS
GREENVILLE, SC
01.2019 - 01.2020
- Researching Competitive environment and use product knowledge to generate solutions
- Salesforce and CRM use to coordinate opportunities strategize with team
- Microsoft Office /Excel and Word
- Completion of extensive training to accomplish team goals
- Use digital methods and traditional approaches to generate sales
Education
Associates - Broadcasting
Tri-County Technical
Pendleton,SC1987
Skills
- Appointment Scheduling
- Customer Service
- CPR Certified
- Data Entry Software
- Patient Billing
- Payment Scheduling and Collection
- Verbal and Written Communication
Certification
CPR certified
Dentrix Financials Essentials
Dentrix Patient Information Essentials
Dentrix Scheduling Essentials
Dentrix Financial Essentials
Timeline
Dental Office Receptionist
Cedar Spring Family Dentistry
12.2021 - 04.2022
Inside Sales Representative
UPS
01.2019 - 01.2020
Outside Sales Professional
Long Life Lighting
01.1987 - 01.2021
Associates - Broadcasting
Tri-County Technical