Jan Paul Vaughn
Memphis,Tn
Summary
To Better Myself In All Aspects Of Life
Professional leader with strong focus on team collaboration and achieving results. Proven ability to adapt to changing needs and drive team success. Skilled in managing operations, resolving conflicts, and optimizing processes. Known for reliability and fostering positive, productive work environment.
Overview
25
25
years of professional experience
Work History
Lead Supervisor
LAZ Parking
Hartford, CT
08.2025 - 04.2026
- Supervised daily operations, ensuring high-quality customer service and efficient parking management.
- Trained and mentored staff on best practices and operational procedures to enhance team performance.
- Implemented process improvements that streamlined workflow and increased overall efficiency of parking services.
- Coordinated scheduling to optimize staff allocation during peak hours, enhancing service delivery.
- Developed training materials for new hires, fostering a comprehensive onboarding experience for staff members.
- Monitored compliance with safety standards and company policies, reducing incidents and improving safety culture.
- Analyzed operational data to identify trends, informing strategic decisions for resource allocation and staffing needs.
- Collaborated with upper management to execute strategic initiatives that align with organizational goals and objectives.
- Instructed employees on proper cleaning and sanitation of equipment and surfaces.
- Educated workers about proper safety procedures to prevent accidents and injuries.
- Enhanced customer satisfaction with timely responses to inquiries and effective resolution of issues.
Shift Engineer
Peabody Hotel
Memphis, TN
03.2024 - 08.2025
- Supervised daily operations of HVAC systems to ensure optimal performance and guest comfort.
- Conducted routine maintenance checks on electrical and mechanical systems to enhance reliability.
- Diagnosed and resolved equipment malfunctions, minimizing downtime and improving service efficiency.
- Trained junior engineers on safety protocols and standard operating procedures for equipment handling.
Operations Manager
ABM Aviation
Sugar Land, TX
01.2021 - 12.2024
- Streamlined operational processes to enhance efficiency and reduce turnaround times.
- Led cross-functional teams to implement safety protocols and compliance standards effectively.
- Developed training programs for staff, improving performance and knowledge retention.
- Analyzed operational data to identify trends, driving informed decision-making and process improvements.
Maintenance Supervisor
Freeman Real Estate
Memphis, TN
02.2014 - 12.2021
- Supervised maintenance team, ensuring compliance with safety protocols and company standards.
- Coordinated scheduling for routine inspections, maximizing operational efficiency across multiple properties.
- Implemented preventive maintenance programs, reducing downtime and enhancing equipment reliability.
- Trained new staff on maintenance procedures and best practices, fostering a culture of continuous improvement.
- Analyzed work orders to prioritize tasks effectively and allocate resources optimally for timely completion.
- Collaborated with property managers to address urgent repairs, improving tenant satisfaction and retention rates.
- Led initiatives to upgrade facilities, incorporating energy-efficient solutions that aligned with sustainability goals.
Machinist, Maintenance
J.B. Cook
Memphis, TN
05.2009 - 12.2014
- To get customer processes streamlined.
- The knowledge received from other employees was priceless.
- Help build better customer base.
- Trained new employees according to standard operating procedures.
- Developed new testing methods to improve accuracy.
- Automotive Machine Shop
Store Manager
Delek U.S. Holdings
Brentwood, TN
06.2006 - 05.2009
- Helped with inventory control procedures.
- Reworked several stores to increase customer satisfaction and increase revenue.
- Trained employees to move in line for promotion.
- Worked with corporate on issues with pos system.
- Oil Refineries and Convenience Stores
Shift Supervisor
Dell
Round Rock, TX
02.2004 - 06.2006
- Manage a team to ensure rapid customer turnaround.
- Training new employees per company guidelines.
- Trained new classes of employees.
- Promote long-term goal of customer’s loyalty and satisfaction.
Manager
IHOP
Glendale, CA
05.2001 - 02.2004
- Ensure stability and function of process control equipment, network.
- Trained new employees according to company guidelines.
- Worked with my Regional Manager in new ideas and promotions.
Education
Architecture and Technical engineering
University of Mississippi
Skills
- Proficient in Computers use and repair
- Construction and design of plant control systems
- Proficient in Microsoft Office Suite
- 20 years of experience in customer relations
- Proficient in warehouse structures and inventory
- Proficient in all aspects of maintenance work
- Excellent in design and organizational skills
- Employee engagement
- Motivational techniques
- Team management
- Employee development
- [Software] experience
- Documentation and reporting
- Training and mentoring
- Staff development
- Schedule development
- Decision-making
- Employee motivation
- Staff management
- Data analytics
- Customer service
- Operations management
- Attention to detail
- Verbal and written communication
- Policy and procedure development
Affiliations
- Mid South Con
- Aera
Timeline
Lead Supervisor
LAZ Parking
08.2025 - 04.2026
Shift Engineer
Peabody Hotel
03.2024 - 08.2025
Operations Manager
ABM Aviation
01.2021 - 12.2024
Maintenance Supervisor
Freeman Real Estate
02.2014 - 12.2021
Machinist, Maintenance
J.B. Cook
05.2009 - 12.2014
Store Manager
Delek U.S. Holdings
06.2006 - 05.2009
Shift Supervisor
Dell
02.2004 - 06.2006
Manager
IHOP
05.2001 - 02.2004
Architecture and Technical engineering
University of Mississippi