Jan Eric Perez
Covina,CA
Summary
Bilingual professional with strong background in guest service environments. Adaptable, energetic and customer-oriented individual with exceptional communication skills. Devoted to delivering quality service and exceeding expectations.
Overview
5
5
years of professional experience
Work History
Intern - Financial Reporting & Mandated Costs
Orange County Auditor-Controller
07.2023 - 12.2023
- Sorted and organized files, spreadsheets, and reports.
- Maintained accurate records and documentation of projects to inform tax payers of progress and updates
- Analyzed problems and worked with teams to develop solutions.
- Completed research, compiled data, updated spreadsheets, and performed desk checkings.
Front Desk Associate and Night Auditor
Hilton
10.2018 - Current
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
- Performed the hotel audit to ensure proper internal control procedures correspond with checks and balances to ensure that the hotel complies with the most current standards..
- Kept accounts in balance and ran daily reports to verify totals.
Education
Bachelor of Science - Business Administration Emphasis in Accounting
California State Polytechnic University, Pomona
Pomona, CA05.2023
Associate of Arts - Business
Mt San Antonio College
Walnut, CA05.2021
Skills
- Bilingual Spanish/English
- Public speaking
- Team work and Leadership skills
- Business communications
- Google programs
- Microsoft Excel & Word
- Tableau
- Administrative Support
Timeline
Intern - Financial Reporting & Mandated Costs
Orange County Auditor-Controller
07.2023 - 12.2023
Front Desk Associate and Night Auditor
Hilton
10.2018 - Current
Bachelor of Science - Business Administration Emphasis in Accounting
California State Polytechnic University, Pomona
Associate of Arts - Business
Mt San Antonio College
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