Jana Bryson
Eagle Mountain
Summary
Dynamic sales professional with a proven track record at Jewelry Innovations, excelling in customer service and strategic partnerships. Recognized for exceeding sales targets through tailored marketing initiatives and fostering teamwork. Expertise in product knowledge and problem-solving drives business growth and enhances client satisfaction. Committed to delivering exceptional results in fast-paced environments. Knowledge of gems, design , work all precious stones and gold.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Sales Associate
Park City Jewelers
Park City, UT
07.2018 - Current
- Enhanced customer experience through personalized jewelry consultations and expert product knowledge.
- Managed inventory levels, ensuring accurate stock counts and timely replenishment of merchandise.
- Trained and mentored new sales associates, fostering a collaborative team environment.
- Developed promotional displays that increased foot traffic and showcased featured collections effectively.
- Maintained organized records of transactions, ensuring compliance with company policies and procedures.
- Built relationships with customers to encourage repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Business Travel Sales Manager
Jewelry Innovations
Sandy, UT
06.2009 - 07.2018
- Developed strategic partnerships to enhance business travel offerings and customer satisfaction.
- Increased sales through targeted marketing initiatives and promotional campaigns for corporate clients.
- Consistently exceeded monthly sales targets through proactive outreach efforts and tailored sales presentations catered to individual client needs.
- Negotiated contracts with vendors and suppliers, securing favorable terms for the company and its clients.
- Built relationships with customers and community to establish long-term business growth.
- Analyzed market trends to identify new opportunities and inform business travel strategies.
Loan Consultant
Elevations Credit Union
Erie, CO
02.2007 - 03.2009
- Analyzed client financial needs to provide tailored loan solutions.
- Facilitated loan application processes, ensuring compliance with regulatory standards.
- Developed training materials for new hires, streamlining onboarding processes.
- Provided ongoing training and mentorship to junior team members, fostering a culture of continuous improvement.
- Educated customers about [Type] loan options, benefits and restrictions.
- Researched and updated industry knowledge on changing legislation and regulations.
Teller Service Manager
US Bankcorp
Boulder, CO
08.2003 - 03.2007
- Supervised daily teller operations to ensure accuracy and compliance with bank policies.
- Trained and mentored staff on customer service best practices and operational procedures.
- Implemented process improvements that enhanced transaction efficiency and reduced customer wait times.
- Analyzed performance metrics to identify trends, optimize teller workflows, and enhance service delivery.
Education
No Degree -
Dixie College
St. George, UTGED -
Bountiful High School
Bountiful, UTSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Product knowledge expertise
- Exceptional customer service
Accomplishments
- Exceeded monthly quota [number] times.
- Design - Responsible for creative design for prominent [project].
- Brought in [number] new customers.
- Supervised team of [Number] staff members.
Certification
- Over 30 years of Customer Service mostly in Jewelry Sales. Have been able to grade and certify Diamonds and stones.
Timeline
Sales Associate
Park City Jewelers
07.2018 - Current
Business Travel Sales Manager
Jewelry Innovations
06.2009 - 07.2018
Loan Consultant
Elevations Credit Union
02.2007 - 03.2009
Teller Service Manager
US Bankcorp
08.2003 - 03.2007
No Degree -
Dixie College
GED -
Bountiful High School