Photography
Jana Cunningham
N/A
St Louis,MO
Summary
Expert retail sales professional offering 4 years of experience in retail customer service and retail management. Focused on exceeding sales goals and providing outstanding customer service, as well making sure i was able to support my team if they needed any help or if they had any concerns.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Cashier/Cashier/Cashier/Cashier/Assistant Manager in Training
Mobil Gas Station
St. Louis, MO
06.2020 - 06.2022
- Analyzed data and profit and loss statements to compose store budget.
- Helped customers complete purchases, locate items and join reward programs.
- Created price tags and merchandise signs.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Mentored team members to enhance professional development and accountability in workplace.
Lifeguard
Aquaport And Maryland Height Community Center
Maryland Heights, MO
06.2019 - 03.2020
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Scrutinized pool deck area to prevent possible injuries or fatalities, minimizing emergent situations.
- Consulted with emergency personnel while securing scene.
- Cooperated fully with manager to identify areas of concern and ascertain reliable methods for remediation.
- Detailed factors such as weather, incidents and aid rendered in daily reports to management.
- Detailed safety rules and procedures regarding activities to customers and guests.
Busser/Server
McAllister's Deli
St.louis, MO
08.2017 - 05.2019
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Bussed and reset tables to keep dining room and work areas clean.
- Increased sales significantly by upselling higher-end products to customers.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Asked customers for feedback, solved problems and filled drinks throughout meal.
- Inspected dishes and utensils for cleanliness.
- Answered customers' questions, recommended items and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
High School Diploma -
Parkway North High School
St Louis, MO 08.2016 - 05.2020
Skills
Merchandising
undefinedInterests
Drawing
Gymnastics
Gardening
Timeline
Cashier/Cashier/Cashier/Cashier/Assistant Manager in Training
Mobil Gas Station
06.2020 - 06.2022
Lifeguard
Aquaport And Maryland Height Community Center
06.2019 - 03.2020
Busser/Server
McAllister's Deli
08.2017 - 05.2019
High School Diploma -
Parkway North High School
08.2016 - 05.2020
Similar Profiles
Joseph ShangoJoseph Shango
Manager at Mobil Gas StationManager at Mobil Gas Station
Caitlyn HarrisCaitlyn Harris
Sales Associate at Mobil Gas StationSales Associate at Mobil Gas Station
Mytha NewtonMytha Newton
Store Manager at Bigbee Convenience & Mobil Gas StationStore Manager at Bigbee Convenience & Mobil Gas Station