Crystal Simpson
Saint Anthony,USA
Summary
Professional cleaning expert prepared for responsibility of maintaining impeccable spaces. Proven track record of delivering high-quality results through efficient cleaning practices and attention to detail. Known for strong collaboration, reliability, and adaptability in dynamic environments, combining effective communication with excellent organizational skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Assistant Manager/Cashier
Dusty pit stop
Saint Anthony, ID
04.2024 - 02.2026
- Provide prompt and excellent customer service, along with handling complaints in a positive manner. Follows federal law regarding tobacco and alcohol sales. Familiar with sales, coupons, Comfortable paging for assistance. Cashier position, assistant manager, filling liquor orders, running the store, stocking, cleaning, cooking doing shift change paper work.
Machine Operator Helper
Idahoan Foods
Lewisville, ID
10.2023 - 11.2023
- Assisted operators in setting up and adjusting machinery for optimal performance.
- Monitored production lines to ensure adherence to safety and quality standards.
- Conducted routine maintenance on equipment, improving reliability and reducing downtime.
- Collaborated with team members to troubleshoot operational issues and implement solutions.
- Optimized workflow by organizing work areas, keeping tools readily available, and maintaining clean working conditions.
- Improved production efficiency by assisting machine operators in setting up and maintaining machinery.
- Fostered a positive work environment through effective communication, willingness to learn from others, and consistently displaying a strong work ethic.
- Packaged finished goods for shipment and loaded onto waiting trucks.
- Placed raw materials into manufacturing machines to aid in assembly process.
Housekeeper
Airbnb Cabin Cleaning
Island Park, ID
05.2022 - Current
- Provide prompt and excellent customer service, along with handling complaints in a positive manner, advanced cleaning skills
- Developed standard operating procedures for deep cleaning tasks, enhancing overall service quality.
- Collaborated with property owners to address feedback and improve guest experiences through enhanced cleanliness measures.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Cashier
Broulims
Saint Anthony, ID
09.2022 - 04.2023
- Achieved high customer satisfaction by delivering prompt service and effectively managing complaints. Complied with federal regulations for tobacco and alcohol sales. Facilitated customer transactions using sales coupons, food stamps, and WIC. Sought assistance proactively to enhance service delivery. Maintained a well-organized and clean environment.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Cashier
Walmart
Rexburg, ID
04.2018 - 07.2020
- Achieved high customer satisfaction by delivering prompt service and resolving complaints with a positive approach. Maintained compliance with federal regulations for tobacco and alcohol sales. Facilitated customer transactions using sales coupons, food stamps, and WIC. Collaborated with staff to ensure seamless service delivery.
- Trained new cashiers on operational processes and customer service best practices.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Cashier
Maverik
Rexburg, ID
12.2015 - 04.2016
- Proficient in handling money and sales of alcohol and tobacco. Stocked shelves in a timely manner along with making sure all coffee, soda, and other drinks were in proper working order. Excellent customer service.
Demo Specialist
Advantage Sales & Marketing
Idaho Falls, ID
07.2010 - 07.2011
- Prepared fresh food samples while keeping a clean environment. Cleaned and sanitized the work area promptly and after every shift. Made sure dishes were cleaned properly and regularly. Assisted other employees with various tasks.
Demo Specialist
Advantage Sales & Marketing LLC
Rexburg, ID
07.2010 - 07.2011
- Prepared fresh food samples while keeping a clean environment. Cleaned and sanitized the work area promptly and after every shift. Made sure dishes were cleaned properly and regularly. Assisted other employees with various tasks.
Education
Diploma -
Idaho Virtual Academy
Idaho Falls, IDDiploma - undefined
Idaho Virtual Academy
01-2009
Skills
- Laundry
- Communication skills
- Cash handling
- Computer skills
- Stocking
- Money Handling
- Customer service
- Food Service
- Merchandising
- Food Production
- Microsoft Word
- Food Preparation
- Windows
- Retail Sales
- HIPAA
- Word processing
- Safety plans
- Computer operation
- Cashiering
- Food Handling
- Sales
- Multi-Tasking
- Cleaning Experience
- Cleaning
- Commercial Cleaning
- Food safety
- Typing
- Kitchen Experience
Certification
- CPR Certification
- Driver's License
Timeline
Assistant Manager/Cashier
Dusty pit stop
04.2024 - 02.2026
Machine Operator Helper
Idahoan Foods
10.2023 - 11.2023
Cashier
Broulims
09.2022 - 04.2023
Housekeeper
Airbnb Cabin Cleaning
05.2022 - Current
Cashier
Walmart
04.2018 - 07.2020
Cashier
Maverik
12.2015 - 04.2016
Demo Specialist
Advantage Sales & Marketing
07.2010 - 07.2011
Demo Specialist
Advantage Sales & Marketing LLC
07.2010 - 07.2011
Diploma - undefined
Idaho Virtual Academy
Diploma -
Idaho Virtual Academy