Jana McIver
St. Cloud,MN
Summary
Dynamic retail leader with extensive experience at HomeGoods, excelling in inventory management and team leadership. Proven track record of driving revenue growth through strategic planning and sales analysis. Committed to enhancing customer service and fostering a collaborative work environment, resulting in improved employee morale and operational efficiency.
Overview
13
13
years of professional experience
Work History
Store Manager
HomeGoods
Maple Grove, MN
10.2009 - 11.2022
- Led daily store operations, ensuring optimal product placement and inventory management.
- Developed and implemented staff training programs to enhance customer service and operational efficiency.
- Analyzed sales trends to optimize merchandise assortment and drive revenue growth.
- Monitored store compliance with safety standards and company policies, reducing incidents significantly.
- Fostered a collaborative team environment, mentoring staff to achieve performance targets consistently.
- Enhanced customer experience through strategic visual merchandising and promotional displays.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Coordinated weekly team meetings to communicate goals, address challenges, and celebrate achievements.
District Manager
HomeGoods
Los Angeles, CA
02.2013 - 07.2021
- Led regional operations to enhance store performance and customer satisfaction.
- Developed and implemented strategic initiatives to optimize inventory management.
- Mentored and trained district staff on operational efficiency and best practices.
- Analyzed sales data to identify trends and drive revenue growth across locations.
- Collaborated with cross-functional teams to streamline logistics and supply chain processes.
- Conducted regular performance evaluations to improve team productivity and morale.
- Established actionable plans based on market analysis to enhance competitive positioning.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Fostered a culture of continuous improvement through hands-on leadership and training programs.
Education
High School Diploma -
Burbank High
Burbank, CACertified Dental Assisting -
North Valley Occupational Center
LA CountySkills
- Inventory management
- Staff training
- Sales analysis
- Customer service
- Visual merchandising
- Operational efficiency
- Team leadership
- Store operations management
- Strategic planning
- Problem-solving
- Recruitment and hiring
- Team building and leadership
Timeline
District Manager
HomeGoods
02.2013 - 07.2021
Store Manager
HomeGoods
10.2009 - 11.2022
High School Diploma -
Burbank High
Certified Dental Assisting -
North Valley Occupational Center