Summary
Overview
Work History
Education
Skills
Neuroscience Degree Journey
Timeline
Generic

Jana Sanchez

Chicago,IL

Summary

Versatile team member with 4+ years of experience in retail and early childhood education environments. Known for outstanding customer service and creating positive learning spaces. Proficient in handling multiple tasks simultaneously, from operating POS systems to ensuring student safety. Adept at improving customer and student experiences through effective communication.

Overview

5
5
years of professional experience

Work History

Sales Associate

UNIQLO
Schaumburg, IL
05.2021 - 01.2025
  • Delivered exceptional customer service and enhanced energy.
  • Consistently worked with a sense of urgency and learned to set time frames to complete specific tasks.
  • Throughout my four years of experience, I became motivated to display various forms of leadership, especially toward those who were newcomers.
  • At UNIQLO, the responsibilities rotated every day among the workers; therefore, I had experience in several areas throughout the store, such as processing returns and exchanges, handling cash, assisting in the fitting rooms, etc.
  • Prioritized maintenance and cleanliness of the product on the floor, to increase the likelihood of selling items.
  • Assisted customers with product selection, sizing and styling.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Improvement of communication skills through customer service, and friendships among coworkers.

Teacher's Assistant

KinderCare Learning Centers
Palatine, IL
12.2019 - 01.2021
  • Supported teachers by preparing materials, setting up equipment, and organizing supplies.
  • Established positive relationships with students, parents, and fellow teachers.
  • Responsible for setting up and preparing students for scheduled nap and meal times.
  • Tailored communication methods to suit various age groups, enhancing student understanding and engagement.
  • Experienced in working with age groups ranging from 2 to 12 years.
  • Maintained responsibility for marking down the name of each student and the time when the students enter and exit the classroom, while assuring that the proper guardian is present when the student is ready to be picked up for the day.
  • Prioritized one-on-one communication skills with students during planned activities throughout the day.
  • Implemented classroom rules and procedures to maintain discipline and order.
  • Dedicated to creating a safe, warm, and clean place for all students, especially since COVID-19 began.
  • Properly monitor students throughout the classroom and their actions towards themselves and their fellow classmates, ensuring that harm is avoided.

Education

High School Diploma -

Palatine High School
Palatine, IL
05-2019

Some College (No Degree) - Neuroscience

University of Illinois At Chicago
Chicago, IL

Some College (No Degree) -

William Rainey Harper College
Palatine, IL

Some College (No Degree) -

Oakton Community College
Des Plaines, IL

Skills

  • Time management
  • Goal oriented
  • Relationship building
  • Customer engagement
  • Positive and professional
  • Verbal/written communication
  • Multi-tasking strength
  • Mentoring students
  • Organization and prioritization
  • Student engagement
  • Calm and patient demeanor
  • Classroom management
  • Effective communication
  • Student health and safety
  • Small group and individual assistance
  • Maintaining safe environments
  • POS System Operation

Neuroscience Degree Journey

  • University of Illinois at Chicago, Chicago, IL
  • BS in Neuroscience (In progress)
  • Expected Graduation: May, 2026
  • Achieved Dean's List every semester since Fall 2023.
  • Highly passionate about my studies and extremely driven to do well.
  • Extremely motivated to gain experience in the field.

Timeline

Sales Associate

UNIQLO
05.2021 - 01.2025

Teacher's Assistant

KinderCare Learning Centers
12.2019 - 01.2021

High School Diploma -

Palatine High School

Some College (No Degree) - Neuroscience

University of Illinois At Chicago

Some College (No Degree) -

William Rainey Harper College

Some College (No Degree) -

Oakton Community College

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Jana Sanchez