Janae Felton

Providing support to clients in need.

Providing light housework.

Transportation for clients.

Medication reminders

Companionship

• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.

Overseen entire staff.

Addressed any customer complaints/concerns.

Created scheduling and daily tasks plans for the entire staff.

Opened/closed multiple locations.

Handled daily sales/closeouts.

• Kept alcoholic beverages well-stocked and organized to meet expected demands.
• Maintained a clean, safe, and inviting atmosphere through consistent enforcement of health and safety regulations.
• Crafted special drink and cocktail menu items for seasonal offerings.
• Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.

Handled employee-employer relations.

Trained and supported new employees.

Handled any issues dealing with payroll, disciplinary actions, benefits.

Created comfortable and safe work environments.

• Maintained relationships with personnel using strong collaboration and teamwork skills.
• Conducted orientations and helped employees complete necessary paperwork to get new hires established and up to speed quickly.

• Managed store inventory and stock levels to maintain availability of products.
• Managed team of Number employees to maintain smooth-running operations of shop floor.
• Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
• Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
• Managed daily store operations for smooth functioning and achieving sales targets.
• Led by example, demonstrating strong work ethic and commitment to excellence.