Janai Lewis
Weiser,ID
Summary
Adaptable Lead Sales Associate eagerly anticipating new challenges and opportunities for growth and contributions with dynamic sales team. Driven to go above and beyond to exceed team and corporate sales goals.
Overview
4
4
years of professional experience
Work History
Lead Sales Associate
Dollar General Market
Weiser, ID
07.2023 - Current
- Assisted with the training of new sales associates.
- Received shipments and signed off on packages.
- Supervised a team of sales associates on daily tasks and operations.
- Greeted customers and provided customer service to ensure satisfaction.
- Resolved customer complaints in a timely manner while maintaining company standards of quality and service.
- Processed payments and returned receipts, cash, coin and cards to customers.
- Promoted positive culture of teamwork and inclusion, increasing employee morale.
- Organized sales floor to keep products and displays presentable and in sellable condition.
- Maintained neatness and cleanliness throughout the store environment.
- Checked store shelves and restocked products from inventory in back room.
- Participated in regular staff meetings to discuss ideas for promotions or special events.
Hostess
Crackle Barrel
Dyer, TN
05.2020 - 09.2022
- Greeted guests warmly upon arrival, escort to assigned dining area and manage waiting list, and seating them in a timely manner and present menus.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Answered telephone to provide dining information and take reservations.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
High School Diploma -
Dyersburg High School
Dyersburg, TN05-2022
Skills
- Customer Service
- Cash Handling Accuracy
- POS System Knowledge
- Inventory and Stocking
- Sales Transaction Processing
- POS Operation
- Retail Store Operations
- Goal-Oriented
- Payment Processing
- Deposits
- Team Leadership
- Mentoring and Training
Accomplishments
- Honor Roll
- Music Award
- Scholarships
References
References available upon request.
Timeline
Lead Sales Associate
Dollar General Market
07.2023 - Current
Hostess
Crackle Barrel
05.2020 - 09.2022
High School Diploma -
Dyersburg High School