Janai Stanford
Summary
Skilled phlebotomist who has enhanced patient satisfaction at NM Healthcare by tailoring phlebotomy services to meet individual needs. Composed and effective in high-pressure situations, fostering trust and efficiency through strong communication skills. Achieved significant increase in patient satisfaction, demonstrating adaptability and commitment to excellence in patient care. Diligent approach to phlebotomy practices ensures accuracy and patient comfort. Expertise in venipuncture and specimen handling contributes to efficient lab operations. Maintains sterile environments and effectively communicates with diverse patients. Well-prepared healthcare professional with strong foundation in patient care and specimen collection. Proven track record of handling blood draws and maintaining high standards of hygiene. Excellent teamwork skills and ability to adapt to changing clinical needs, consistently delivering exceptional results and ensuring patient satisfaction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Client Phlebotomist
NM Healthcare
05.2018 - Current
- Packaged and shipped specimens to central lab daily.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Verified proper storage and transportation of specimens to laboratories.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Client Phlebotomist
Cadence Health
03.2012 - 09.2014
- Packaged and shipped specimens to central lab daily.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Education
No Degree - Physician Office Coding And Billing Certificate
College of DuPage
Glen Ellyn, IL07-2022
No Degree - Phlebotomy Certificate
College Of Dupage
Glen Ellyn, IL12-2011
High School Diploma -
Addison Trail High School
Addison, IL12-2007
Skills
- Venipuncture
- Order of draw
- Patient Care
- Specimen handling
- Butterfly needle technique
- HIPAA Compliance
- Patient confidentiality
- Communication abilities
- Data Entry
- Adaptable approach
- Multitasking Abilities
- Organizational Skills
Certification
- Certified Phlebotomist Technologist (CPT) - American Society for Clinical Pathology (ASCP).
Timeline
Client Phlebotomist
NM Healthcare
05.2018 - Current
Client Phlebotomist
Cadence Health
03.2012 - 09.2014
No Degree - Physician Office Coding And Billing Certificate
College of DuPage
No Degree - Phlebotomy Certificate
College Of Dupage
High School Diploma -
Addison Trail High School