Janaiya Miller
Saint Petersburg,FL
Summary
Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.
Overview
4
4
years of professional experience
Work History
Host/Cashier
Bob Evans Restaurant
Saint Petersburg , FL
11.2024 - Current
- Greeted guests warmly and ensured a positive first impression.
- Managed seating arrangements to optimize table turnover and customer flow.
- Assisted servers by communicating guest needs and special requests promptly.
- Answered phone calls and handled reservations efficiently for smooth operations.
- Maintained cleanliness of the host area for an inviting environment.
- Provided information about menu items and daily specials to guests.
- Monitored wait times and updated guests on their seating status regularly.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Provided excellent customer service by anticipating customer needs.
- Managed incoming calls during busy shifts.
Camp Counselor
TCRC
Saint Petersburg, FL
06.2021 - 05.2022
- Supervised daily activities for children, ensuring safety and engagement.
- Facilitated group games and educational activities, promoting teamwork and social skills.
- Assisted in planning camp schedules, incorporating diverse recreational options.
- Maintained cleanliness and organization of camp facilities, supporting a positive environment.
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Encouraged camper participation in recreational activities through enthusiastic leadership style.
- Established and built relationships with campers to ease fears in new environment.
- Helped campers build confidence and self-esteem through consistent guidance and mentoring.
Education
High School Diploma -
Gibbs High School
St. Petersburg, FL05-2025
Skills
- Customer service
- Time management
- Conflict resolution
- Team collaboration
- Event planning
- Critical thinking
- Customer engagement
Affiliations
- I do track and field
Timeline
Host/Cashier
Bob Evans Restaurant
11.2024 - Current
Camp Counselor
TCRC
06.2021 - 05.2022
High School Diploma -
Gibbs High School