JANA MILHAM
FATE,TX
Summary
Proven track record in executing special projects with precision at KING AEROSPACE, enhancing organizational goals through meticulous attention to detail and technical writing. Skilled in Microsoft Word and effective communication, I consistently delivered accurate customer invoicing at ASSOCIATED AIR CENTER, demonstrating dependability and a keen ability to improve processes. I have 25 years of Aircraft related experience, results-driven approach and dedication to achieve remarkable client results and to drive revenue growth.
Overview
24
24
years of professional experience
Work History
SPECIAL PROJECTS
KING AEROSPACE
2007.06 - 2009.07
- Performed special projects and general administrative tasks at discretion of Executive Director.
- Contributed to special projects in support of team objectives.
- Assisted in training new employees in aircraft jobs.
- Assisted in different departments as needed.
- Managed special projects requiring discretion and attention to detail, i.e. technical writing, resulting in successful outcomes that furthered organizational goals.
- Participated in special projects and performed other duties as assigned.
CUSTOMER INVOICING
ASSOCIATED AIR CENTER
1985.08 - 2007.05
- Collected re-billable tooling evidence to support customer invoicing.
- Ensured accurate documentation of all services performed, enabling effective tracking of job progress for both aircraft maintenance and interior installation records and customer invoicing purposes.
- Liaised with the IT department to troubleshoot technical issues affecting billing processes, ensuring minimal disruption to customer invoicing activities.
- Maintained detailed records of all installations, repairs, and services performed to ensure accurate customer invoicing.
- Monitored daily charges by employees for labor and materials.
- Edited and corrected repair action grammar
and spelling on customer's invoice.
- Continuously assessed project manager's feedback, using insights to inform strategic decisions for the organization''s ongoing growth and development.
Education
Bachelor of Arts - Leadership Management
UNIVERSITY OF OKLAHOMA
NORMAN, OK06.2010
Skills
- Special projects
Microsoft Word
Organizational Skills
Communication Skills, both verbal and written
Grammar and spelling skills
Dependable and Honest
Accomplishments
- Used Microsoft Excel to record Engineering drawings and reports for Maintenance, Stress, Water systems, and Electrical.
- Maintained copies of same drawings and reports for FAA and for Customer upon aircraft departure.
- Recruited aircraft workers (A & P Mechanics, Purchasing Agents, Upholstery, Quality Control, Information Technology, and Avionics.)
- Archived same copies for company future use.
Southwesten painting, jigsaw puzzles, crochet
I paint Southwestern Indians, pueblos, scenery. Coming from Oklahoma, I have an interest in Indians and their ways of living.
I enjoy Charles Wysocki's 1000 piece jigsaw puzzles. Also, I completed a 2000 piece puzzle of Oklahoma University's Football Stadium filled with people!
In 2014, I won a blue ribbon at the State Fair of Texas for a shawl I crocheted. I have won several Honorable Mention ribbons at the Texas State Fair for other items I crocheted. I make and donate afghans, blankets, baby blankets, hats, scarves, vests, shrugs to churches, friends, etc.
Timeline
SPECIAL PROJECTS
KING AEROSPACE
2007.06 - 2009.07
CUSTOMER INVOICING
ASSOCIATED AIR CENTER
1985.08 - 2007.05
Bachelor of Arts - Leadership Management
UNIVERSITY OF OKLAHOMA
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