Janathen Saran Phath
Covington,USA
Summary
Motivated and dedicated professional with a strong desire for a new opportunity that offers a change of pace and a challenging role. Seeking a position to apply and further develop extensive management experience gained through a diverse work history. Committed to delivering exceptional results and contributing to the success of the organization.
Overview
5
5
years of professional experience
Work History
Program Director
BOYS AND GIRLS CLUB
Bellevue, WA
08.2023 - Current
- Managed a team of four that consisted of Youth Development Professionals and a Program Coordinator
- Point of contact for parents/guardians of youth
- Implemented and enforced safety policies and procedures regarding participant safety, risk management, and building security
- Developed and guided program staff to facilitate educational activities and programs for youth
- Responsible for ensuring the efficient, smooth implementation of department projects
- Managed membership recruitment efforts and strived to keep programs full at all times
- Assist in Club memberships (waitlists, account balances, etc.)
- Maintained a positive relationship with the school and assisted with the supervision and coordination of Club maintenance and appearance
- Participated in community outreach
- Monitored and managed risks including incident reporting
Program Coordinator
Singapore Math Club
Bellevue, WA
03.2022 - 08.2023
- Manage Marketing and social media for the program website along with preparing materials for online classes
- Coordinate activities for the Math Program including project schedules and data entry
- Provide daily communication with current and prospective students through phone calls, emails, and social media
- Reach out to parents regarding payments for students enrolled and follow through to make sure payments are received promptly
- Produce reports on daily agendas regarding program structure
- Work cohesively as a team on project planning and execution
Consumer Loan Specialist
One Main Financial
Puyallup, WA
09.2020 - 12.2021
- Client outreach via phone calls and referred to Senior Loan Officers
- Identified potential borrowers through marketing events and social media
- Completed initial analysis on new applications and ensured complete packages were submitted to the credit analyst team for underwriting
- Acted as a liaison between clients, credit analysts, and executive loan processors during the application process
- Acquired new relationships, maintained existing relationships, and worked with current clients throughout the loan process and loan life cycle
- Delivered results to individual and branch sales goals as well as customer expectations
- Developed new relationships and maintained existing relationships working with customers throughout the loan process and loan life cycle
- Learned how to utilize credit underwriting techniques and sales tools
Partner Support
ABC Legal
Seattle, WA
01.2020 - 03.2020
- Prepared documents going out to and coming in from courts and process servers
- Answered emails and provided system application support for process servers
Education
B.A. - Humanities
Washington State University
Pullman, WA12.2020
Skills
- Leadership training
- Social Services
- Microsoft 0365 Programs
- Customer Service
- Time Management
- Budgeting
- Excel spreadsheet
- Project Management
Timeline
Program Director
BOYS AND GIRLS CLUB
08.2023 - Current
Program Coordinator
Singapore Math Club
03.2022 - 08.2023
Consumer Loan Specialist
One Main Financial
09.2020 - 12.2021
Partner Support
ABC Legal
01.2020 - 03.2020
B.A. - Humanities
Washington State University