JA'NAY AVERY
Mcdonugh,GEORGIA
Summary
Reliable team member with background in fast-paced environments including retail and hospitality. Possess strong communication skills, demonstrating ability to work collaboratively with diverse teams. Consistently contributed to customer satisfaction and business operations efficiency in previous roles. Known for problem-solving capabilities and adaptability across various tasks.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
5
5
years of professional experience
Work History
Sales Associate
The Children's Place
06.2026 - Current
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Maintained merchandise presentation standards through effective organization and visual displays.
- Executed daily inventory management tasks, ensuring stock levels met customer demand.
- Collaborated with team members to achieve store sales goals and improve customer satisfaction ratings.
Team Member
YULE FOREST
Stockbridge, GA
03.2025 - 03.2025
- Worked in the fun zone, making sure kids were having fun and safe.
- Worked in the flower, making sure people were not stepping on flowers, and also making sure they were having the best time.
- Set up multiple areas for morning shift.
Cashier
PUBLIX
Mcdonough, GA
10.2022 - 09.2023
- Processed customer payments quickly and returned exact change and receipts.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Welcomed customers, offering assistance to help find store items.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
Team Member
CHICK-FIL-A
McDonough, GA
11.2021 - 06.2022
- Handling the POS system.
- Greeted customers upon entering the store with friendly demeanor.
- Provided customer service support to ensure satisfaction.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
Education
HIGH SCHOOL DIPLOMA -
Ola High School
05.2023
Skills
- Point of sale operation
- Customer service
- Cash handling
- Safety compliance
- Store organization
- Product knowledge
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Listening skills
Timeline
Sales Associate
The Children's Place
06.2026 - Current
Team Member
YULE FOREST
03.2025 - 03.2025
Cashier
PUBLIX
10.2022 - 09.2023
Team Member
CHICK-FIL-A
11.2021 - 06.2022
HIGH SCHOOL DIPLOMA -
Ola High School