Summary
Work History
Education
Skills
Timeline
AssistantManager

Janay Chisolm

Myrtle Beach,SC

Summary

Goal-oriented manager with distinguished experience in Medicare Advantage Sale industry and proven leadership abilities. Has expertises in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.

Work History

Sales Manager

Choice Health/Alight
10.2020 - Current


  • Evaluate performance against sales, close rate, compliance and not ready time goals and implement appropriate development plans.
  • Held one-on-one meetings with sales agents to identify selling hurdles and offer insight into best remedy.
  • Currently have the most agents that were promoted to management roles
  • Conduct team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Host training and listening sessions for agents from other teams and other team leads.
  • Assist with the interview process in hiring new agents for the company

Health Insurance Agent

Choice Health Insurance
09.2019 - Current
  • Supported and engaged with clients each day by providing them the highest level of Medicare advantage benefits available in their area with quality customer service
  • Recognized as one of the Top 10 Agents for the year of 2020
  • Recognized as one of the most compliant agents in the company with averaging a 96 out 100 on every sale
  • Licensed in all 50 states with Aetna, Anthem, Humana, Mutual of Omaha, United Healthcare and WellCare.

Manager Trainee

Sherwin Williams
02.2019 - 08.2019
  • Provided superior customer service for the commercial market (painting contractors, builders, designers, architects, etc.) and the do-it-yourself (DIY) market
  • Took part in the daily operations in store including monitoring inventory levels, creating monthly financial reports and setting up the plan-o-grams for the store
  • Became knowledgeable of all of Sherwin Williams products as well as their competitors
  • Explained services and products to customers in friendly and engaging way.
  • Used company reports to analyze sales, gross profit and inventory activities.

Wireless Specialist

The Revenue Optimization Company
11.2018 - 02.2019
  • Built trusting customer service relationships at Wal-Mart while maintaining post-paid phone sales goals
  • Managed inventory by following T-Roc and Walmart procedures
  • Became knowledgeable of pre-paid and post-paid phones as well the major carriers such as Verizon, T-Mobile, Straight Talk and AT&T

Marketing Executive

Southern Paws And Tails Magazine
01.2010 - 07.2017
  • Assisted with quarterly distribution of local magazine and market to event attendees
  • Wrote and edited articles, and provide creative ideas to enhance subscriptions and advertising sales
  • Onboarded new customers efficiently by developing database listings, uploading information, and defining related lists.
  • Managed relationships with key industry partners and implemented promotional initiatives to maximize marketing program performance.
  • Planned and executed marketing campaigns to target groups, areas and wider community.

Orientation Leader / Student Success Mentor

Columbia College
02.2016 - 04.2017
  • Mentored new students on effective communication and teamwork skills for working with people from diverse racial, ethnic, cultural and socioeconomic backgrounds
  • Helped mentees establish constructive relationships with their peers, instructors and community professionals

Accounting Intern/Administrative Assistant

Sodexo USA, Columbia College
11.2015 - 11.2016
  • Produced invoices and credit memos, and forecasted daily, weekly and monthly budgets
  • Processed payroll for employees and filed confidential information
  • Created marketing and promotional material for various events online and around campus
  • Provided customer service within the dining hall and while catering major campus events

Education

Master of Business Administration - Business Administration

Coastal Carolina University
Conway, SC
08.2018

Bachelor of Art - Accounting

Columbia College
Columbia, SC
04.2017

Skills

  • Medicare Health Insurance Sales
  • Customer Service
  • Recipient of Highest Conversion and Inaugural Award
  • Microsoft Office Suite and Teams
  • Training & development
  • Interviewing
  • Management
  • Public speaking
  • Use of CRM Software, Five 9, Web Station (NICE), SunFire, Zoom, Zoho
  • Goals and Performance
  • Team Oversight
  • Time Management
  • Coaching and Mentoring
  • Sales Presentation

Timeline

Sales Manager

Choice Health/Alight
10.2020 - Current

Health Insurance Agent

Choice Health Insurance
09.2019 - Current

Manager Trainee

Sherwin Williams
02.2019 - 08.2019

Wireless Specialist

The Revenue Optimization Company
11.2018 - 02.2019

Orientation Leader / Student Success Mentor

Columbia College
02.2016 - 04.2017

Accounting Intern/Administrative Assistant

Sodexo USA, Columbia College
11.2015 - 11.2016

Marketing Executive

Southern Paws And Tails Magazine
01.2010 - 07.2017

Master of Business Administration - Business Administration

Coastal Carolina University

Bachelor of Art - Accounting

Columbia College

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Janay Chisolm