Brianna Roulston Solis
Three Rivers
Summary
Detail oriented and adaptable professional with over 10 years of experience spanning medical billing, office administration, customer service, and team leadership. Proven ability to manage complex processes, coordinate cross-functional tasks and support business operations in both healthcare and service environments. Seeking to leverage administrative and organizational strength in roles such as Administrative Coordinator, Healthcare Administrator, Office Manager, or Dispatch Coordinator.
Overview
12
12
years of professional experience
Work History
Sales Manager
Iron Duke Brewing
Ludlow
03.2024 - Current
- Manage B2B sales relationships with bars, restaurants, and liquor stores to increase distribution of brewery products (kegs, cans, specialty releases).
- Negotiate volume discounts and payment terms to encourage bulk purchases and on-time payments.
- Conduct in-person tastings and sales presentations to secure new accounts.
- Track and analyze sales trends to optimize product offerings and route planning.
- Collaborate closely with the brewing and operations teams to align product availability with sales forecasts.
Bartender/Server/Shift Lead
Iron Duke Brewing
Ludlow
03.2022 - Current
- Deliver excellent customer service in a high-volume craft brewery setting.
- Guide guests through beer selections, providing knowledgeable recommendations based on flavor profiles and food pairings.
- Handle opening/closing duties, cash handling, and POS systems with accuracy.
- Train and mentor new staff to uphold service standards and beer knowledge.
- Support events, beer releases, and promotions to increase customer engagement.
Medical Billing Specialist
Richter Healthcare Consultants
Remote
11.2017 - 12.2023
- Collect, post, and manage patient account payments, and prepare and submit claim forms to insurance companies such as Medicare, Medicaid, and other third-party commercial and managed care payers in a timely fashion for two SNF Facilities.
- Organize and conduct monthly Triple check meetings to ensure all claims being submitted are correct as well as monthly A/R meetings to stay on time of all accounts to prevent any loss.
- Experience with PointClickCare, Waystar, Availity, MMIS, and Managed Care insurance portals.
- Work all outstanding collections and denials with insurance companies to collect all revenue.
- Overlook all census entries in billing software to confirm correct payers and setup and well as confirming correct payer rates.
SNF Medical Biller/ A/R Bookkeeper
Sisters of Providence Health Systems
Holyoke
03.2016 - 11.2017
- Collected, posted, and managed patient account payments, and prepared and submitted claim forms to insurance companies such as Medicare, Medicaid and other third-party commercial and managed care payers in a timely fashion for two SNF Facilities.
- Organized and conducted monthly Triple check meetings to ensure all claims being submitted are correct as well as monthly A/R meetings to stay on time of all accounts to prevent any loss.
- Experience with PointClickCare, Availity, MMIS, and Managed Care insurance portals.
- Worked all outstanding collections and denials with insurance companies to collect all revenue.
- Overlooked all census entries in billing software to confirm correct payers and setup and well as confirming correct payer rates.
Medical Biller
PROACTIVE BILLING SOLUTIONS
Chicopee
10.2013 - 03.2016
- Maintained weekly data entry of all claims for four different mental health facilities. Obtained proper authorizations for different billing procedures.
- Cooperated with Medicare, Medicaid, and third party payer providers to resolve billing issues.
- Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists. Also maintained biweekly payroll reports for numerous mental health facilities.
- Organized files, developed spreadsheets, faxed reports, and scanned documents weekly.
- Reduced loss ratios through fair and prompt processing of claims.
Education
Certification in Medical Billing & Coding -
Branford Hall Career Institute
Springfield, MA12.2009
Skills
- Medical records
- Medical Insurance
- Computer skills
- Waystar, Availity, MMIS, PointClickCare
- Microsoft Office
- Office Experience
- Medical Billing
- Managed Care, Medicare, Medicaid
- Customer service
- EMR Systems
- Medical Terminology
- Insurance Verification
- ICD-10
- Typing
- Phone Etiquette
- Tips certified
- Cash handling
- Account management
- Effective communication
- B2B sales management
Timeline
Sales Manager
Iron Duke Brewing
03.2024 - Current
Bartender/Server/Shift Lead
Iron Duke Brewing
03.2022 - Current
Medical Billing Specialist
Richter Healthcare Consultants
11.2017 - 12.2023
SNF Medical Biller/ A/R Bookkeeper
Sisters of Providence Health Systems
03.2016 - 11.2017
Medical Biller
PROACTIVE BILLING SOLUTIONS
10.2013 - 03.2016
Certification in Medical Billing & Coding -
Branford Hall Career Institute