Summary
Overview
Work History
Education
Skills
Timeline
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Janay Moore

Raleigh,NC

Summary

Dynamic Medical Assistant with extensive experience at Little Oaks Peds, skilled in phlebotomy and patient care coordination. Proven ability to enhance patient flow and ensure comfort during procedures. A reliable team player dedicated to maintaining HIPAA compliance and delivering exceptional customer service, fostering positive patient experiences in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Medical Assistant

Little Oaks Peds
02.2014 - 09.2016
  • Collected vital signs and documented patient information for clinical assessments.
  • Collaborated with team members to enhance patient flow and reduce wait times.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Educated patients on procedures and answered questions to alleviate concerns and promote understanding.

Phlebotomist/Medical Assistant

Raleigh Medical
12.2010 - 02.2014
  • Collected blood specimens using various techniques, ensuring patient comfort and safety.
  • Maintained accurate records of patient information and specimen handling protocols.
  • Processed lab samples efficiently, adhering to strict quality control standards.
  • Trained new staff on phlebotomy procedures and best practices for patient care.
  • Coordinated with healthcare teams to facilitate timely testing and results reporting.
  • Packaged and shipped specimens to central lab daily.
  • Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
  • Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.

Medical Assistant

Advance Care
08.2008 - 12.2010
  • Assisted with patient intake procedures and maintained accurate medical records.
  • Supported healthcare providers by preparing examination rooms and organizing necessary tools.
  • Handled patient scheduling and confirmed appointments to ensure efficient clinic operations.
  • Educated patients on medication instructions, treatment plans, and follow-up care protocols.
  • Maintained cleanliness and organization of medical equipment and supplies for optimal efficiency.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

Education

Associate - Medical Office/ Medical Assistant

Miller Motte
Cary, NC
12-2010

High School Diploma -

Garner High School
Garner, NC
06-2008

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Medical terminology
  • EMR / EHR
  • Direct patient care
  • Clinical documentation
  • Patient-focused care
  • Data entry
  • Phlebotomy
  • Reliable team player
  • Electronic medical records
  • Phlebotomy techniques
  • Patient assessments
  • Insurance verification
  • Appointment setting
  • Patient care coordination
  • Medical supply inventory
  • Patient relations

Timeline

Medical Assistant

Little Oaks Peds
02.2014 - 09.2016

Phlebotomist/Medical Assistant

Raleigh Medical
12.2010 - 02.2014

Medical Assistant

Advance Care
08.2008 - 12.2010

Associate - Medical Office/ Medical Assistant

Miller Motte

High School Diploma -

Garner High School

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Janay Moore