Open To Work
Janay Richardson
Staten Island,NY
Summary
Dynamic worker with proven expertise in client advocacy and case management. Skilled in critical thinking and policy compliance, I excel in assessing client needs and securing essential benefits and successful outcomes. Recognized for enhancing community safety through collaborative initiatives, I bring strong communication skills and a commitment to excellence in service delivery.
Overview
5
5
years of professional experience
Work History
CaseWorker
HRA/ HASA
Staten Island, NY
09.2023 - Current
- Advocated for clients' housing and income support needs
- Facilitated client access to public assistance programs, ensuring timely support
- Conducted assessments to determine client eligibility for benefits and services.
- Conducted investigations and authored reports to document client circumstances and needs
- Coordinated communications with organizations, landlords, and brokers to advocate for client services
- Court visits / Testifying in court for the client
- Conducting visits outside of the office to assess client needs
- Assisting clients in application forms for housing programs.
- Maintaining accurate case files and documentation in compliance with agency standards.
Retail Assistant/Cashier Front End Supervisor
TJ MAXX
Albany/Staten Island, NY
09.2021 - 08.2024
- Customer Experience Coordinator (Cashier Front End Supervisor)
- Greeted customers at entrance and guided them to enhance shopping experience and find items.
- Processed payments using cash register, credit card machine and POS system.
- Arranged merchandise displays to improve visual appeal and accessibility.
- Answered phones promptly and directed calls appropriately.
Summer College Intern
NYPD
Manhattan, NY
06.2023 - 09.2023
- Collaborated with officers to support crime prevention initiatives in local neighborhoods.
- Engaged with community members to gather feedback on safety concerns and suggestions.
- Researched crime statistics to guide development of community safety strategies.
- Working with Collaborative Policing to complete projects
- Brainstorming ideas to better the community in weekly meetings
- Writing reports with collected information
- Contacted various organizations to gather information
Intern
Community Justice Outreach Center
Albany, NY
01.2023 - 06.2023
- Working with the District Attorney's office of Albany as an Intern
- Assisted youth in Second Chance Program to avoid incarceration / guide them toward positive life choices
- Collaborated with Re-entry program to connect ex-convicts with job opportunities and educational resources
- Attending board meetings/ court sessions
- Coordinated community service hours for clients on probation to fulfill requirements
- Wellness checks for clients' well-being
- Using PCMS computer systems for court data
Education
Bachelors - Sociology, Communications
UNIVERSITY AT ALBANY
Albany, NY05-2023
High School -
EDWARD R. MURROW HIGH SCHOOL
BROOKLYN, NY06-2019
Skills
- Case management
- Client advocacy
- Policy compliance
- Data analysis
- Report Writing
- Critical thinking
- Time Management
- Team leader
Work Preference
Job Search Status
Open to workSalary Range
$71000/yr - $200000/yrTimeline
CaseWorker
HRA/ HASA
09.2023 - Current
Summer College Intern
NYPD
06.2023 - 09.2023
Intern
Community Justice Outreach Center
01.2023 - 06.2023
Retail Assistant/Cashier Front End Supervisor
TJ MAXX
09.2021 - 08.2024
Bachelors - Sociology, Communications
UNIVERSITY AT ALBANY
High School -
EDWARD R. MURROW HIGH SCHOOL