Janaya Wilson
Simpsonville,KY
Summary
Motivated and detail-oriented professional transitioning into the healthcare field. Strong background in customer service, client care, sanitation standards, appointment coordination, and working in fast-paced environments. Known for professionalism, empathy, and the ability to build trusting relationships with diverse individuals. Eager to bring reliability, compassion, and strong communication skills to a patient-centered healthcare team.
Overview
6
6
years of professional experience
2024
2024
years of post-secondary education
Work History
Hairstylist
A+ salon
Frankfort, Ky
11.2024 - Current
- Build rapport with clients by assessing needs, goals, and preferences to provide personalized services.
- Maintain strict sanitation and sterilization standards in compliance with state and facility requirements.
- Perform administrative tasks including scheduling appointments, handling payments, and updating client records.
- Communicate clearly with clients to ensure satisfaction, manage expectations, and resolve concerns professionally.
Salesperson
Jerry’s Jewelry and Pawn
Shelbyville, KY
02.2020 - 08.2022
- Provided exceptional customer service and product knowledge to support purchasing decisions.
- Processed transactions with accuracy while handling sensitive and high-value items.
- Assisted with organization, inventory control, and store presentation to drive sales.
- Mediated customer disputes with professionalism, patience, and effective communication.
Education
Pjs College of Cosmetology
Louisville, Ky 08.2022 - 09.2023
Martha Layne Collins High School
Shelbyville, KYSkills
- Customer Service
- HIPAA Awareness (trainable)
- Appointment Scheduling
- Patient/Client Communication
- Time Management
- High Attention to Detail
- Sanitation & Safety Compliance
- Adaptability
- Conflict Resolution
- Multitasking
- Phone & Front Desk Skills
Timeline
Hairstylist
A+ salon
11.2024 - Current
Pjs College of Cosmetology
08.2022 - 09.2023
Salesperson
Jerry’s Jewelry and Pawn
02.2020 - 08.2022
Martha Layne Collins High School