Summary
Overview
Work History
Education
Skills
Timeline
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Jan Christian Velasco

Summary

Friendly and approachable, with keen ability to make guests feel welcome and valued. Possesses strong organizational skills and proficiency in managing multi-line phone systems and handling customer service inquiries. Committed to creating positive and efficient environment that enhances guest satisfaction and operational success.

Overview

4
4
years of professional experience

Work History

Sales Associate

Forever 21
11.2021 - 05.2025
  • Provided exceptional customer service, enhancing shopper experience and fostering brand loyalty.
  • Maintained visual merchandising standards, ensuring appealing and organized displays to attract customers.
  • Assisted in inventory management, conducting regular stock checks to ensure availability of products.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.

Front Desk Associate

Gold's Gym
01.2025 - 07.2025
  • Managed front desk operations, ensuring seamless guest check-in and check-out processes.
  • Assisted guests with inquiries, providing accurate information on services and amenities.
  • Organized front desk area to maintain a professional and welcoming appearance for guests.
  • Developed strong rapport with returning guests through attentive service and personalized interactions.
  • Handled cash transactions and maintained accurate financial records for daily deposits.

Education

High School Diploma -

South County High School
Lorton, VA

Skills

  • Time management
  • Problem-solving skills
  • Listening skills
  • Guest relations

Timeline

Front Desk Associate

Gold's Gym
01.2025 - 07.2025

Sales Associate

Forever 21
11.2021 - 05.2025

High School Diploma -

South County High School

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Jan Christian Velasco