Summary
Overview
Work History
Education
Skills
Languages
Software
Timeline
Generic

Jandy Flores

Alexandria,VA

Summary

Proven to excel in high-pressure environments, I enhanced customer satisfaction at Osteria Marzano by skillfully managing large parties and streamlining dining operations. Adept in both customer service and team collaboration, I also bring foundational knowledge in Revit & AutoCAD, ensuring a blend of technical and interpersonal skills that drive results.

Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.

Overview

2
2
years of professional experience

Work History

Host

Osteria Marzano
06.2024 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Server

Pizza Hut
08.2022 - 07.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Education

Associate of Applied Science - Architecture

Northern Virginia Community College
Annandale, VA
06.2025

Skills

  • Customer Service
  • Team Collaboration
  • Multitasking proficiency
  • Effective Time Management
  • Revit & AutoCAD basics
  • Freehand sketching

Languages

Spanish
Native or Bilingual
English
Professional Working

Software

AutoCAD

Revit

Timeline

Host

Osteria Marzano
06.2024 - Current

Server

Pizza Hut
08.2022 - 07.2024

Associate of Applied Science - Architecture

Northern Virginia Community College
Jandy Flores